I Really Hate These Levels for Host Special

[kam]

I got this from my upline:

I spoke with home office this morning to clarify how the promotion is set
up and I learned something really exciting. If you have a show that for
example is at $450 in sales and the past host wants the cookware set at
60% off ( maybe the 5 piece set at $114) she can order it first and those
sales count toward your host’s guests sales helping her to reach the $550
mark so they can both order sets of cookware! The way that Pampered
Partner is set up it does not require your first host to hit level 2 ($550 in sales ) before it will let you enter a cookware set for the past
host. Your hosts can work together to both get what they want!!! This
was a question that came up last night and I didn’t want to give out bad
information and I also couldn’t find it printed anywhere.

That was exactly what my Director had called a month ago to clarify with HO. She and I (and other Directors she knew) were wondering if the Level 2 item could help the show get TO level 2 (your scenario above). She was told "NO" - the show had to BE AT the level before the level could be chosen.
So, what you were told is exactly opposite what she was told.

Jeez. If my host or past host doesn't get anymore orders (show stays at $514) and they can STILL get the sets - they are going to wonder why I was pushing them to $550 - it is going to make me look bad!

This is not the first time various consultants have been given different info from HO.

 

[jackieblue]

I am not a hater, I am really not, but I really wish they would stop having different levels. I do not like it at all. I hope they go back to having regular specials.

 

[pampcheflisa]

I don't think I can really add to what everyone else has already said.
I understand PC's logic for these levels, but I agree that it can be confusing and definitely frustrating trying to explain to host/past host and getting the show closed out.
I didn't have as many problems in July as I'm having this month.

 

[pampchefsarah]

That was exactly what my Director had called a month ago to clarify with HO. She and I (and other Directors she knew) were wondering if the Level 2 item could help the show get TO level 2 (your scenario above). She was told "NO" - the show had to BE AT the level before the level could be chosen.
So, what you were told is exactly opposite what she was told.

Jeez. If my host or past host doesn't get anymore orders (show stays at $514) and they can STILL get the sets - they are going to wonder why I was pushing them to $550 - it is going to make me look bad!
This is not the first time various consultants have been given different info from HO.

Depends how you 'spin' it. I would call them both (maybe a 3 way call?) and very excitedly tell them you just got clarification on the levels, and you couldn't wait to tell them, because not only is there no longer pressure but they both get what they want!!! Congratulations Host B, for having such a great show. I know you're going to love your new SET of cookware. Thank you so much Host A for helping Host B reach her goal, and I'm thrilled you get the set of cookware you wanted, as well!

 

[kam]

Depends how you 'spin' it. I would call them both (maybe a 3 way call?) and very excitedly tell them you just got clarification on the levels, and you couldn't wait to tell them, because not only is there no longer pressure but they both get what they want!!! Congratulations Host B, for having such a great show. I know you're going to love your new SET of cookware. Thank you so much Host A for helping Host B reach her goal, and I'm thrilled you get the set of cookware you wanted, as well!

Yes, I was thinking about explaining it the way you said...and I am going to try to call them tonight - but only after I call HO to get clarification. Hopefully, hold times are not as long in the evening anymore. So, instead of making NEW customer calls, I am spending a lot of time on something that should be easy...

 

[pcsharon1]

My only problem with the levels - I guess because several years ago there were always levels for host specials - is the whole issue with the past host having to get the same level as the current host. It doesn't seem fair. She did her job and had her show, now her benefit is based on how hard her friend works. And it makes it impossible for her to order at the show. And I feel bad having to say, "I know you wanted to get such and such for 60% off but Sally didn't get to that level so you can't have it"

Clearly I don't say it quite like that but you get the drift......and then it really becomes a problem when she says, well maybe I can help her, how far away is she and the show isn't even close to the second level.

It's the past host portion of the levels that I find to be a pain.

 

[ChefMichele1]

This has been extremely confusing for our cluster as well. They have done this several times a year in the past, but not 3 months in a row. Too confusing

 

[kam]

My only problem with the levels - I guess because several years ago there were always levels for host specials - is the whole issue with the past host having to get the same level as the current host. It doesn't seem fair. She did her job and had her show, now her benefit is based on how hard her friend works. And it makes it impossible for her to order at the show. And I feel bad having to say, "I know you wanted to get such and such for 60% off but Sally didn't get to that level so you can't have it"

Clearly I don't say it quite like that but you get the drift......and then it really becomes a problem when she says, well maybe I can help her, how far away is she and the show isn't even close to the second level.

It's the past host portion of the levels that I find to be a pain.

I had the show on the 7th and would have closed it Wednesday or Thursday. But now, with trying to get to the 2nd level...this show is staying open MUCH longer!

Yes, I agree, for ME, it is the past host portion that is the most troublesome. My current host was very happy at $400 or $500 and OK with Level 1. But, she doesn't want to disappoint her friend (past host) and now we are all scrambling to get her to Level 2. I am sure she wanted to close this past week, too.

 

[esavvymom]

First thought- Make sure you guys are expressing your opinion about this to HO. They seem to be very receptive to us about what is working and what ISN'T working in the field. it obviously affects their bottom dollar!Second thought - If you hosts make it to the $500 level, they do still have their 1/2 price options. At the $500 level, they have 2. A $285 set of Exec. Cookware would certainly be BETTER at 60% off for only $114, but 50% off would be $142.50, only $28.50 more. If they really wanted the cookware, paying the $28 more is still a great deal that they'd have to host another show to get it. At least spell out the option for them so they don't overlook it. They likely are forgetting about their 1/2 price options. They may have wanted to use the 1/2 price for something else, but they'd still have the 25% discount they could use towards that.I agree- it is very confusing, the different levels, the different numbers...entering the PHS in P3 and seeing it DOES count towards the level (not the commissionable sales)- so can current host get the level 2 or not.... I think you'll know for sure if your show goes through and doesn't end up being put on hold. But don't just complain about it here- be sure to politely let HO know the difficulties it creates. It puts a bad taste in our host's mouth about hosting...too many "strings attached"...even though WE know it's only one aspect of the host benefit and the rest of it is fabulous.Just my thoughts....now off to fix lunch.

 

[DebbieJ]

run a quick "going going gone" announcement and see if you can get some outside orders on her behalf. you guys (not us Canadians) are losing the Pizza party set - is that correct? Remind people what a great wedding gift that is and perhaps you can get 1 or 2 orders for that.

We're not losing it--it's being "redesigned."

 

[kam]

UPDATE:

I called HO tonight and posed my question as such:

"I have a show for August at $514. That puts the Cookware Level at Level 1. When I add my past host's level 1 choice, it pushes the show to Level 2. Can I change the past host's order to get a Level 2 item?"

The gentleman I spoke to said "Good question - Let me check". He came back on the line and said P3 should allow it since it would recognize the show at Level 2. I said it did not give me a red dot, he said it should be fine.

He was VERY nice, so I took the opportunity to explain my concerns about the Levels for the Host / Past Host. He listened and said he had a meeting later in the week and would mention my concerns. He also said it would be a good idea to put all my concerns in writing and email it to Solutions Center. I plan on getting together my thoughts and putting it in a nice letter to HO.

If you want your voice heard on this, go ahead and email Solutions Center.

THANKS FOR ALL YOUR HELP ON THIS!

 

[BlessedWifeMommy]

Interesting, thanks for sharing the update. It sounds like if P3 lets you do it, it is correct. If you feel comfortable, can you post your letter here?

 

[kam]

Interesting, thanks for sharing the update. It sounds like if P3 lets you do it, it is correct.

If you feel comfortable, can you post your letter here?

OK, once I type it, I'll post it here.