Ok....I swear, I am a slow learner! Last show I submitted was for September, and the host actually had over $550 in sales, so she qualified for 2 stones at the special 60%. When I met her to close her show, I made the mistake of not taking my laptop with me and did it on paper. (We were originally meeting in a parking lot where she works, but it switched to Taco Bell before I got there- didn't think it would be very cozy with a laptop in my lap in the car). Well, when I entered her information, I FORGOT to enter her 2nd 60% stone! I didn't enter it at all. I called her and said "hey- you paid me too much...what else woudl you like, or I can refund you some money!". DOH! She called me last week when her order arrived and left a msg with DH that somethign was missing. I just spoke with her and discovered my mistake! Is there ANY way I can get her the Lg Round Stone ($11.80 on sale vs 29.50 reg.price) for the Host Special Sale Price if I called HO ? Or any other suggestions on how I can make this right without costing me a small fortune?! My past host called and said I didn't give her the 60% price either on the stones- that she should get Two. I didn't even think until JUST NOW that 'no- past host only gets ONE'. I told her I'd credit her the $12 we THOUGHT she overpaid (she'll be at a show on Saturday). Now- do I still credit that to her or just show her that it was indeed only ONE item at 60% (she got the DCB- but I think she bought it for someone else). I am really hating these LEVELS! P3 gives you warnings and flags all over for most things- but I've now learned it DOESN"T remind you of the Host Special- so if you missed entering it, or maybe entered the Item number wrong- you won't get a message saying "Your host has not ordered the Host Special. Did she want an item?" or something. :cry: Since the Hosts stone was on her order, and I WROTE it down on the paper....I know I have to do something to make it right- but what? and should I still pay the $12 credit to the past host (her daughter and a repeat host of mine). I think she'd understand if I showed her the fine print.