I Closed Out an Open House Co-Hosted Show Last Night Three Hours

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Discussion Overview

This thread discusses a participant's experience with closing out an open house co-hosted show and the subsequent issues encountered with product benefits and balance in the system. Participants share their personal experiences and offer support.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant describes a situation where the free product value was not applied correctly after closing out a show, leading to concerns about an imbalance.
  • Another participant shares their experience of a similar issue occurring on a weekend, but noted that it was resolved by the home office on the following Monday.
  • Several users express support and encouragement for the original poster, wishing them luck in resolving the issue.
  • One participant mentions a positive interaction with the Solution Center, highlighting helpfulness despite a long wait for a callback.

Areas of Agreement / Disagreement

Views differ on the resolution process, with some participants sharing positive experiences with the home office while others express frustration with timing and balance issues.

Contextual Notes

The discussion reflects personal experiences related to the management of product benefits and the responsiveness of the home office during busy periods.

Who May Find This Useful

Consultants who have faced similar issues with product balance or are navigating the process of closing out shows may find this discussion relevant.

ughubug
Messages
415
I Closed out an open house Co-Hosted show last night three hours before the deadline and it kept bouncing the free product benefit of $115 around.

The one host only wanted the half priced items and the other was to receive the free product value.

Last night everything was balanced, no error that the FPV wasn't used or anything.

This morning I look at it and its showing not balanced in PP. So further investigation shows that the FPV was not applied.

Of course home office is closed and will re-open at 5:00am my time tomorrow morning EWWW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :cry: :cry:

I Can NOT afford to eat the $100 it is showing out of balance!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

:yuck:
 
Relax. Call HO and they'll solve it with you. God Bless!
-praying for Paige and her family-
 
  • Thread starter
  • #3
scottcooks said:
Relax. Call HO and they'll solve it with you. God Bless!
-praying for Paige and her family-

Thanks Scott...

The time of year is catching up to me
 
That sucks! Good luck, Jenny. Hope it all works out for you!
 
I had that happen one time, I worked and worked with it to get everything in and thinking that I had it right - I submitted it. Then when I rechecked it, it didn't apply the FPV. Of course, like you, it was a weekend and when I called on Monday, they told me it was fine - evidently they had already figured that out and fixed it. I would be sure and call them first thing though.
 
  • Thread starter
  • #6
Thanks, Mary. I called and everything actually was submitted fine and it was submitted as balanced but when I bounced through it in PP it was all out of whack!!! The woman in the Solution Center was so nice and helpful...after it took 1.5 hours for a call back :)

Loving PC and looking forward to my commission check!!!
 

Frequently Asked Questions

What does it mean to close out an open house co-hosted show?

Closing out an open house co-hosted show means finalizing all orders, processing payments, and ensuring that all sales from the event are recorded and submitted for fulfillment. This step is crucial for tracking sales and ensuring that both the host and the consultant receive their respective benefits.

How do I process orders after closing out the show?

After closing out the show, you will need to enter all orders into the Pampered Chef system. This typically involves logging into your consultant account, selecting the appropriate show, and inputting each order's details. Make sure to double-check for accuracy before finalizing the submission.

What should I do if there are any discrepancies in the orders?

If you notice discrepancies in the orders, such as incorrect items or quantities, contact your customers immediately to clarify. You can make adjustments in the Pampered Chef system before finalizing the show. If the show has already been submitted, you may need to reach out to customer service for assistance.

How can I ensure my co-hosted show was successful?

To evaluate the success of your co-hosted show, consider factors such as total sales, the number of orders placed, and customer engagement during the event. Additionally, gather feedback from your co-host and attendees to identify what worked well and what could be improved for future shows.

What are the next steps after closing out the show?

After closing out the show, you should follow up with your customers to thank them for their orders and provide any necessary information about shipping and delivery. Additionally, consider scheduling a follow-up event or offering future promotions to maintain engagement and encourage repeat business.

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