How to Reconnect With Old Hosts, Customers

[pmprdprettyinsnj]

Hi everyone,

I have been out of the biz for almost two years and and now getting back into the swing. I had 30 past shows and would like to reconnect with the past hosts and customers. Does anyone have a letter or an email to make the first contact. I plan to follow up with phone calls but would like to see if any of them would like me to reconnect with them.

Any suggestions would be appreciated....

Flora

 

[Bren706]

I would skip the letter/e-mail and just go right to picking up the phone!

 

[Bren706]

Here is a thread about contacting customers that you have not spoken to in a long time. It may help you.

http://www.chefsuccess.com/f19/should-i-call-3-year-old-contacts-68826/

 

[esavvymom]

You can let them know you are open for business again. Tell them you were just wanting to check -in with them and see if they were happy with their Pampered Chef products (if you know what they bought...you can be specific- like "Cookware", or if we have a great companion item they might like to know about).Do the same thing you would with any standard Customer Care or even New Business call that is listed in the new consultant material. I'm all about not "reinventing the wheel". Just tweak it to sound like you a bit, and practice it!
Good luck.

 

[Intrepid_Chef]

Hi, this is Jane Doe with the Pampered Chef. I'm doing my (monthly, six month, annual) check up calls ...

 

[angel7581]

I agree ... call right away. Something I got from conference is ask them if they would like to be on your VIP customer list (everyone wants to feel special), then tell them that as a VIP they are entitled (they want to feel entitled) to (current special).