How to Close a Show: Tips and Strategies for MLM Consultants

[Nicky]

I put this in another place as well. I really am at a loss and do not know what to do now. So any help you can give is greatly accepted.

I had a show the last week of July and I told her I wanted it closed by the last day. Well needless to say she did not want it closed then. I called her several times and had to leave her a voice mail so I told her that it had to be closed by Aug. 5th and still no response. So a couple of days ago I sat down and combined the only two orders that was gotten at her show and sent them in. Both ladies lived at the same house. (Mom and Daughter) I was at church today and the hosts mother called me left me a message and said they had some other orders and wanted to close the show. What do I do now???

 

[pamperedbecky]

So did you send them as an individual order? Did you let the host know you were going to do that? It sounds like you did. I'd let this woman know that the show has been closed and you'd be happy to submit them as an individual order or tack them onto an upcoming show (thus saving them a little in shipping, so maybe this will make them happy). It sounds like you gave the host plenty of warning to get it wrapped up.

 

[Nanisu]

I would use words along this line: "Gosh, when I didn't hear from you after _____ (number of times you called) phone messages, I just assumed there were no orders, and I added them to another show. I would be happy to submit your orders as another catalog show: how close to $150 in sales are you so we can submit it as a new show?" If she is like $10 away, I would order something for yourself on that show. If she is way less than that offer to submit her orders on another show you are doing and have her co-hostess so that she can at least get the discounted hostess benefit. If she raises a fuss, I would just say "I'm sorry for the confusion, but we really needed to submit it by the deadline" and be firm. Once again, if they go to Target three weeks after something goes off sale they can't expect Target to honor the same sale price after the deadline. Your business is no different. You don't have to be rude, just matter of fact. Hope this helps.

 

[Paula R. Lewis]

I agree with the above, BUT....before you say any of that, I would at least get her orders first! It may not be necessary to go into any of those details, if the other two orders don't really affect her hostess benefits anyway.

Keep smiling!!
Paula

 

[Wildfire]

Hello there, I completely understand your frustration and confusion about the situation. It's always important to communicate clearly and set expectations when hosting a show. In this case, it seems like the host was not able to close the show by the date you requested. However, since there are now additional orders, I suggest reaching out to the host and explaining the situation. Let her know that you have already submitted the two orders and ask if she would like to combine the new orders with the previous ones or if she would prefer to have them as a separate show. It's important to work together to find a solution that works for both of you. If you need any assistance with the process, please don't hesitate to reach out. Thank you for your dedication and hard work as a Pampered Chef consultant.