How Long Before You Call Previous Host Back?

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Discussion Overview

The thread explores the timing and strategies for reconnecting with previous hosts to encourage new bookings. Participants share their personal experiences and approaches to customer engagement and expanding their consultant businesses.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, mentions struggling with bookings and considering when to reach out to past hosts for new shows.
  • Another participant suggests calling past hosts immediately to discuss new fall products.
  • One user shares their experience of following up with customers to ensure they understand product usage and warranty, which led to booking a show.
  • Another participant notes that their approach varies based on individual customer relationships and mentions using a newsletter to maintain communication.
  • One consultant discusses their success with customer care calls and highlights the importance of local shows for generating bookings.
  • Another participant offers ideas for expanding customer bases through local events and casual conversations with potential customers.

Areas of Agreement / Disagreement

Views differ on the timing for contacting past hosts, with some participants advocating for immediate outreach while others emphasize a more personalized approach based on individual relationships.

Contextual Notes

Participants share varied experiences and strategies related to customer engagement and booking shows, reflecting the diverse approaches within the consultant community.

Who May Find This Useful

Consultants looking for insights on reconnecting with past hosts and expanding their customer base may find the shared experiences relevant.

riggs62
Messages
310
I just hit my 90 days and am having a hard time doing 3-2-1 because it's just been since June or July that people had shows. My bookings were very poor from those shows so I've been doing a lot of "cold calls" and talking to everyone about PC. I had a show 3 hours away and got 5 bookings from it, go figure. I'm psyched about all of those shows, but I really wish I could get my customer base back here. I have one local show this month, 2 Cattys (both 2 hours away), and 3 Cooking shows 3 hours away. Next month another cooking show 3 hours away.

I am planning a Stop N Shop at my home for the holidays for men & women, no cooking show, just food and flyers with gift sets and ideas from another thread.

So I guess what I'm trying to ask is...how long before I call my June hosts back to get them to book again?
 
Call them now! They may be interested in the new fall products!
 
Call everyone who purchased something and check that they have used the product and understand the warranty. Offer a recipe and ask if they want to be on your e-mail list. Then ask them if they would like to hear about the host benefits or if they would consider having a show. I booked my September that way.
 
Thats a tough one! I think personally for me it has been on a customer to customer basis... I also started a monthly news letter so now I have excuse to touch base once and a while and keep lines of communication open! ;)
 
  • Thread starter
  • #5
I've done all the customer care calls for everyone and my first host has already made a large purchase last month (my mom :) ). My family is tapped out! lol I have a newsletter that I send to approx 56 contacts each month.
I guess I'm really going to have to work my next local show and get bookings galore!
I have two groups locally looking at fundraising info, I hope those go, that would really expand my customer base here. *cross your fingers*!
Thanks for the help!
 
This won't answer your question about past hosts, but to expand your customer base, look out for local fairs, bazaars, street festivals, and other trade shows to be a part of and get more leads. Also, when I am out shopping or at parks (or anywhere you go) start a conversation with the folks you come across. I sometimes just come right out and say, "Hi, how are you. I have a challenge to talk to 3 people today about Pampered Chef. Are you familiar with Pampered Chef?" and take the conversation from there. I carry door prize drawing slips with me, and ask them to fill one out for me, and let them know I will follow up.
 

Frequently Asked Questions

How long should I wait before contacting a previous host again?

It's generally recommended to wait at least 6 months before reaching out to a previous host. This allows them time to enjoy their products and consider hosting another party without feeling pressured.

Is there a specific time of year that is better for calling previous hosts?

Yes, certain times of the year, such as the holiday season or the start of a new catalog, can be more effective for reaching out to previous hosts. People are often more open to hosting parties during these times due to gift-giving and new product excitement.

What should I say when I call a previous host?

When you call a previous host, express your appreciation for their past support and ask how they’ve been enjoying their products. You can then share any new promotions or products and suggest the idea of hosting another party if they seem interested.

How can I keep track of when to call previous hosts?

Utilizing a customer relationship management (CRM) tool or a simple spreadsheet can help you keep track of when you last contacted each host. Set reminders for follow-ups based on the 6-month guideline to ensure you stay organized.

What if a previous host is not interested in hosting again?

If a previous host indicates they are not interested in hosting again, respect their decision and thank them for their past support. You can keep the door open for future opportunities by checking in periodically without pressure.

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