marykate1
- 25
How Do I Manage Online Orders After Closing a Show on My Website?
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Discussion Overview
The thread discusses managing online orders after closing a show on a consultant's website, focusing on the use of the Pampered Partners Plus (PPP) system and a new feature that allows for easier transfer of orders from the website to PPP.
Discussion Character
- Anecdotal, Opinion-based, Technical explanation
Main Points Raised
- One participant, identifying as a new consultant, inquires about the process of handling online orders after closing a show.
- Another participant mentions that all orders placed under a show must be entered into PPP by the consultant.
- Several users express excitement about a new feature in PPP that allows for copying orders from the Personal Website (PWS), which they believe simplifies the process.
- One participant shares their experience of finding the new feature helpful, noting it reduces the need to manually check credit card information.
- Another participant expresses enthusiasm about the feature, recalling a previous show where managing online orders was tedious.
- Some participants discuss concerns about the visibility of credit card information, noting that only the last four digits are shown after entry for security reasons.
- One participant agrees with the concern about credit card information disappearing and expresses gratitude for the new feature.
- Another participant shares their positive experience with synchronizing contacts between PWS and PPP.
Areas of Agreement / Disagreement
Participants generally agree on the usefulness of the new feature for transferring orders, while expressing mixed feelings about the handling of credit card information.
Contextual Notes
The discussion reflects personal experiences and opinions regarding the management of online orders and the use of specific features within the PPP system.
Who May Find This Useful
Consultants who are new to managing online orders or those interested in optimizing their use of the PPP system may find this discussion relevant.
Kodeysmom
Gold Member
- 650
pamperedtara
Gold Member
- 352
Gina M
Gold Member
- 1,737
JAE
- 4,739
I cannot wait to use this new feature. I'm so excited about that! I had a huge show in September where about 1/2 the orders came through my website. It was so annoying and tedious to copy the information to P3. I kept saying "why can't they give us a button to click on that transfers the orders?" This is great!
smspamperedchef
Silver Member
- 1,228
I was saying the same thing last month before it happened. Would have been great last month for all those orders and the CREDIT CARD info! The only thing I'm not liking though (and I know it's a security thing) is the fact that once you enter the customer's c/c info it automatically goes to showing just the last 4 numbers. Make sure that you verify the card # with the customers while it is on yor screen before hitting enter or all you will see is the last 4.
Frequently Asked Questions
How do I access online orders after closing a show on my website?
To access online orders after closing a show, log into your Pampered Chef Consultant Portal. Navigate to the 'Orders' section, where you can find a list of all orders associated with your closed show. You can view details such as customer information, order status, and shipping details.
Can I make changes to online orders after a show has been closed?
Once a show is closed, you cannot make changes to the orders directly. However, if there are issues with an order, you can contact Pampered Chef customer service for assistance. They may be able to help with cancellations or adjustments depending on the situation.
How do I notify customers about their online order status after closing a show?
After closing a show, you can notify customers about their order status by sending them an email or a message through your preferred communication method. Be sure to include details such as the expected shipping date and tracking information once it becomes available.
What should I do if a customer has questions about their online order after the show is closed?
If a customer has questions about their online order after the show is closed, encourage them to reach out to you directly. You can provide them with updates, help them understand the order process, or assist them in resolving any issues they may have.
How can I track the sales from my closed show online?
You can track the sales from your closed show by accessing the 'Reports' section in your Pampered Chef Consultant Portal. Here, you can find detailed reports on sales, commissions, and customer orders related to your closed show, allowing you to analyze your performance effectively.
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