How Best to Handle Consultant Gift or Discount

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Discussion Overview

The thread explores various personal experiences and opinions regarding offering discounts or gifts to customers as a Pampered Chef consultant. Participants share their thoughts on the potential benefits and drawbacks of such practices, particularly in relation to commission and customer engagement.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses a desire to offer free shipping or discounts to encourage larger orders, viewing it as a way to enhance customer experience.
  • Another participant shares a cautionary tale about offering free shipping during snowy weather, noting it resulted in significant unexpected costs and a reduction in their commission.
  • Several users mention the importance of calculating potential costs before implementing discounts, with one participant emphasizing that exceeding Pampered Chef's offers may devalue the company's promotions.
  • One participant suggests using the "consultant gift" option on the payment screen for recordkeeping when providing discounts.
  • Another participant shares their experience of considering small gifts with purchase as an alternative to discounts, suggesting affordable items to incentivize customers without significant cost implications.

Areas of Agreement / Disagreement

Views differ on the effectiveness and implications of offering discounts or gifts. While some participants see potential benefits in attracting customers, others caution against the financial impact and the risk of devaluing the brand's offerings.

Contextual Notes

Participants share personal experiences and reflections based on their individual circumstances and customer interactions, highlighting the varied approaches to engaging customers within the Pampered Chef community.

Who May Find This Useful

Consultants looking for insights on customer engagement strategies and the financial implications of offering discounts or gifts may find this discussion relevant.

S
SusanPC
Messages
44
As someone who loves to feel like I get a "special bonus" when buying, I would like to offer, for a limited time, either free shipping or perhaps a percentage discount to customers. Maybe my friends and family are all cheapskates, but I definitely think this would encourage larger orders and help get people hooked on PC!

Is there any problem with me doing this, that is, "eating" the shipping cost or in effective reducing my commission? On the payment screen it has an option for "consultant gift" which made me think perhaps I could use that to put in the amount of the discount for recordkeeping?

Anyone?
 
Just do your math before you do this. I made a HUGE mistake once from an idea I heard to boost show attendance. The idea was that if you live in a snowy area to offer free shipping to anyone who arrived at a show while it was snowing. I thought that was a great idea so I did that for all of my shows on January... and it ended up costing me $175.Since PC already offers a guest special, I always stick to that now and don't take any more $$$ away from my commission. Plus, I also realized that when I offer above and beyond what PC does, it devalues what they are offering... and the message I am sending is "I have to offer this because what they are offering isn't good enough..." With that, just think it through before you offer it. :)
 
Yes, on the payment screen put a payment in for what they actually paid then put in another payment as "consultant gift" for the part you are funding. When you print out reports at the end of the year for taxes it will show the total amount and you can write it off.
 
finley1991 said:
Just do your math before you do this. I made a HUGE mistake once from an idea I heard to boost show attendance. The idea was that if you live in a snowy area to offer free shipping to anyone who arrived at a show while it was snowing. I thought that was a great idea so I did that for all of my shows on January... and it ended up costing me $175.

Since PC already offers a guest special, I always stick to that now and don't take any more $$$ away from my commission. Plus, I also realized that when I offer above and beyond what PC does, it devalues what they are offering... and the message I am sending is "I have to offer this because what they are offering isn't good enough..."

With that, just think it through before you offer it. :)
Click to expand...


Wow! That would have taken most of my commission during January and February this year!:eek:
 
ChefBeckyD said:
Wow! That would have taken most of my commission during January and February this year!:eek:
Click to expand...

YUP! It pretty much did eat mine that month!!!! Live and learn...
 
  • Thread starter
  • #6
Finley,

Very good point. My situation is that there are quite a few people I know who are not familiar with PC and there is that initial sticker shock. If in the short-term I give some additional discount then I think it will help them be more willing to try the products. Nothing huge, but a little something.

It snows in my area once in a blue moon. That one wouldn't cost me much, but it wouldn't encourage customers, either!

Thanks, guys!
 
Maybe offer something free with purchase - but make it something affordable - like the small bamboo spoon set on supply order - or a spice rub.....but I would also set a limit as to how much they need to spend. They get something for free already for spending $60 - so I'm not sure what/where you would set that limit.
 

Frequently Asked Questions

What is the best way to handle gifts for my Pampered Chef consultants?

The best way to handle gifts for your Pampered Chef consultants is to personalize the gifts based on their preferences and contributions. Consider giving items that reflect their interests or achievements, such as Pampered Chef products, gift cards, or personalized thank-you notes. This shows appreciation and fosters a positive team culture.

Are there specific guidelines for offering discounts to consultants?

Yes, Pampered Chef has specific guidelines regarding discounts for consultants. Typically, consultants receive a discount on products for personal use, but offering additional discounts to other consultants may require approval. Always check the latest company policies to ensure compliance.

How can I effectively communicate gift or discount offerings to my team?

Effective communication can be achieved through regular team meetings, newsletters, or social media groups. Clearly outline the criteria for receiving gifts or discounts, and ensure that all consultants are aware of the opportunities available to them. Transparency helps build trust and encourages participation.

What types of gifts are most appreciated by Pampered Chef consultants?

Consultants often appreciate gifts that are practical and relevant to their work, such as kitchen tools, cooking classes, or promotional materials. Additionally, personal touches like handwritten notes or recognition awards can make a significant impact, showing that you value their hard work and dedication.

Can I offer a discount on my own sales to my consultants?

While you can offer discounts on your own sales to your consultants, it's important to adhere to Pampered Chef's policies regarding pricing and discounts. Ensure that any discounts you provide do not violate company guidelines. Always consult the latest rules or your upline for clarification.

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