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Pampered Chef: Bookings Help please

  1. Kimberlymmj

    Kimberlymmj Member

    106
    0
    I think I put someones credit card in twice. I have a -55.98 in the consultants outstanding balance box. I entered in payments on top and the other area because it said payment missing or something to that effect. Did this go in twice? Oh boy. And this is a friend. I amon hold. Can HO help me with this
     
    Apr 13, 2009
    #1
  2. chefHLM

    chefHLM Member

    100
    0
    Did you submit the show already? If it hasn't been submitted it won't be charged. You can go back and check the payments. You can remove a payment from the customers payment tab.
     
    Apr 13, 2009
    #1
  3. Yakmama

    Yakmama Member

    199
    1
    I'm not quite sure I understand your question.

    When you enter a payment, you put it in under each individual guest under the "payment" tab. When you are ready to submit the show, it shows you what the consultant owes- and you put in your PC Debit or credit card to submit.
     
    Apr 17, 2009
    #2
  4. pampchefrhondab

    pampchefrhondab Senior Member

    2,777
    4
    So you already submitted the show with the -55.98? If so, you will have to work w/HO. If not, you can go through each total/total paid on the customer main page in PP+. Not sure how to describe it, but it's on the right side you can see the total order/total paid. This should help you find the one which is overpaid and then go back into the order and delete one of the payments:)!
     
  5. DebbieJ

    DebbieJ Legend Member

    10,901
    2
    Have you called your director/recruiter and asked for their guidance? They should be the first person you call when you have problems or questions.
     
    Apr 17, 2009
    #4
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