Have you experienced strange shipping with Purolator in Canada?

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Discussion Overview

The thread discusses participants' experiences with shipping services, particularly focusing on Purolator and UPS in Canada. Several users share their personal shipping issues and preferences regarding different delivery services.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant mentions experiencing strange shipping issues with Purolator, noting that multiple boxes arrived separately for a single order.
  • Another participant expresses frustration with UPS, contrasting it with their positive experience with a specific delivery person, although they have recently encountered a different, less satisfactory driver.
  • One participant, identifying as a consultant, shares that they have not had any deliveries from Purolator but appreciates their usual UPS delivery person.
  • Another participant discusses their experience with UPS subcontracting deliveries when deadlines are missed, sharing a positive recent experience with their UPS driver.
  • Several participants express dissatisfaction with delivery practices, particularly regarding packages being left unattended at their doors without proper notification.
  • One participant notes that they prefer using postal services for tracking, citing issues with packages being left outside in poor conditions.
  • Another participant humorously remarks on their negative experiences with Canada Post, particularly in rural areas where they have to pick up packages from the post office.

Areas of Agreement / Disagreement

Views differ regarding the reliability and service quality of Purolator and UPS, with some participants expressing frustration while others share positive experiences. No clear consensus emerges on which service is preferable.

Contextual Notes

Participants share personal experiences related to shipping services, highlighting the variability in service quality and delivery practices across different regions in Canada.

Who May Find This Useful

Consultants and community members interested in discussing shipping experiences and service reliability may find this thread relevant.

rennea
Gold Member
Messages
3,662
I'm having some strange shipping issues. My latest is Purolator has delivered my last couple of orders. I had a show shipped to me it was to arrive yesterday. One box showed up, then today another. Still waiting for a third box to show up. Has anybody else had Purolator deliver there orders?
 
No, but maybe they've gotten tired of UPS' who gives a crap attitude with regards to delivering packages on time and to the right address!
 
I haven't had Puro deliver any of mine yet. As for UPS - SameDay Right Way here -- I LOVE my delivery guy. Always on time, always friendly & chatty. Lately, I have had a different guy - not impressive. I hope it's just a temporary thing & I get my usual guy back.
 
MacInnis Express here, but I believe they deliver for UPS. I haven't had any troubles....knock on wood! :)
 
peichef said:
I haven't had Puro deliver any of mine yet. As for UPS - SameDay Right Way here -- I LOVE my delivery guy. Always on time, always friendly & chatty. Lately, I have had a different guy - not impressive. I hope it's just a temporary thing & I get my usual guy back.

Your regular guy is probably on vacation or something....hopefully for you! :)
 
if UPS can't make their deadline, they will subcontract it to get to you in time...I haven't had any issues with UPS lately - my ups guy came back 4 time to p/u the holiday spreaders from my sample package - we were on holidays and missed all the sticky notes he left us...
 
I have had this problem, on my last show, took like 3 trips for three boxes, on top of that just left them in the front of the door, no knocking, no signing it off (which pisses me right off) anyone can come along and scoop it up...I would rather have our postal service deliever it with a tracking number......sorry to vent...
 
Mr. Pampered Chef said:
I have had this problem, on my last show, took like 3 trips for three boxes, on top of that just left them in the front of the door, no knocking, no signing it off (which pisses me right off) anyone can come along and scoop it up...I would rather have our postal service deliever it with a tracking number......sorry to vent...

I've had soooooooo many hosts complain about their entire show contents being left at their front doors that know I almost always have orders shipped to my house.

Once (last house, diff delivery guy) I had a product adjustment that was dropped off & left outside for 2 days in the pouring rain. Nice. It was stoneware & the box was a soggy mess, but (happily) the product was fine. I was not amused!:mad:
 
Oh anything but Canada Post! lol
I live in the country and they don't deliver ANYTHING other than regular mail - so I get a notice that I have to into town & pick it up - three days later after it has been sitting at the Post office for a few days... Most of my customers are rural as well so UPS is great - a real plus to those of us who don't have a "regular' address.Esther
 

Frequently Asked Questions

What should I do if my Pampered Chef order shipped via Purolator is delayed?

If your order is delayed, first check the tracking information provided by Purolator for updates. If it seems unusually delayed, contact Purolator's customer service for assistance. You can also reach out to your Pampered Chef consultant for support and to see if they can provide any additional information.

Why is my Pampered Chef package showing as delivered when I haven't received it?

This can happen occasionally due to scanning errors or packages being left in an incorrect location. Check with neighbors or other household members to see if they received it by mistake. If you still can't find it, contact Purolator to report the issue and consider filing a claim if necessary.

What should I do if my Pampered Chef order was damaged during shipping with Purolator?

If your order arrives damaged, take photos of the damaged items and the packaging. Contact Purolator to report the damage and inquire about their claims process. Additionally, inform your Pampered Chef consultant so they can assist you with replacements or refunds as needed.

Are there common shipping issues with Purolator in Canada that I should be aware of?

Some common issues include delays due to weather conditions, misdeliveries, and occasional damage during transit. It's advisable to keep an eye on tracking updates and communicate any concerns with Purolator or your consultant promptly.

Can I choose a different shipping method for my Pampered Chef order instead of Purolator?

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