pamperedgirl3
- 2,084
I just received an email from HO that one of my shows was placed on hold due to a customer's credit card that wasn't accepted. I double checked the number on the receipt with what I entered & it's the same. I tried calling the customer, but she's not home tonight. Her husband said I could call tomorrow afternoon.
My question is, what do I do? Can I double check the number & see if HO can run it again? Do I get a new card number? Do I have her write me a check--not sure on this one b/c the card is already declined-don't want a bad check--although I trust this person so I know she wouldn't purposely do that. My recruiter has never had a show on hold, so she wasn't sure what to do.
My question is, what do I do? Can I double check the number & see if HO can run it again? Do I get a new card number? Do I have her write me a check--not sure on this one b/c the card is already declined-don't want a bad check--although I trust this person so I know she wouldn't purposely do that. My recruiter has never had a show on hold, so she wasn't sure what to do.
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