Guests Don't Want the Catalogs?

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Discussion Overview

This thread explores participants' experiences and thoughts regarding guests leaving catalogs behind after shows. Participants share their approaches to informing guests about catalog ownership and their feelings about guests not taking them home.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant notes that guests may assume they cannot keep the catalogs, suggesting that clear communication about ownership is important.
  • Another participant shares their experience of informing guests that catalogs are theirs to keep for recipes and contact information, while also expressing a preference for reusing catalogs if guests plan to discard them.
  • Several users mention that they encourage guests to take catalogs but understand if they choose not to, often due to the perceived expense of the catalogs.
  • One participant expresses happiness when guests leave catalogs behind, viewing it as a way to save money, while also providing alternative ways to share contact information.
  • Another participant discusses the idea of using wrinkly catalogs for promotional purposes in public spaces, sharing a success story of receiving an order from a catalog left in a waiting area.
  • Some participants highlight that many guests prefer digital access to catalogs, indicating a shift in how guests view physical catalogs.

Areas of Agreement / Disagreement

Views differ on the significance of guests taking catalogs home, with some participants expressing indifference or even preference for guests leaving them behind, while others emphasize the importance of ensuring guests know they can keep them.

Contextual Notes

The discussion reflects personal experiences and practices among Pampered Chef consultants regarding catalog distribution and guest interactions during shows.

Who May Find This Useful

Consultants looking for insights on guest behavior related to catalog distribution and strategies for communicating catalog ownership may find this discussion relevant.

TheFreddiesCook
Messages
237
How should I take it when guests leave their catalogs behind? Last night's show, out of 8 people, at least half the catalogs were left behind on the tables and chairs... I found them after everyone was gone and I was cleaning up...:(
 
Did you tell them they could keep their catalogs?

Because many home party consultants don't let people keep the catalogs, and they may have just assumed they had to leave them behind.

I always tell guests, as part of my speil, that the catalogs are theirs to keep for the recipes inside, and for future reference, and that all of my contact info is on the back. I tell them to please feel free to keep their catalog, but if they are just going to take it home and toss it in the circular file, than I'd like for them to leave it with me to reuse.
 
I wouldn't be offended. I tell people they are welcome to take their catalogs and share them. But if they don't I take that as they don't want to waste them for me. If I don't think I would order again soon, or if I know you have a website, then I wouldn't take the catalog!
 
ChefBeckyD said:
Did you tell them they could keep their catalogs?

Because many home party consultants don't let people keep the catalogs, and they may have just assumed they had to leave them behind.

I always tell guests, as part of my speil, that the catalogs are theirs to keep for the recipes inside, and for future reference, and that all of my contact info is on the back. I tell them to please feel free to keep their catalog, but if they are just going to take it home and toss it in the circular file, than I'd like for them to leave it with me to reuse.

That's what I say, too...and also I reiterate that at full-service check-out.
 
I often have people ask if they can keep the catalog. Their assumption is that I pay dearly for them and want to keep them. Actually, they're the best advertising I've got.
 
I tell people they're welcome to take their catalogs, too... but I think many don't because they know catalogs can be expensive!!
 
I wouldn't be offended, but rather I'm happy when they don't. Yes I know its good advertising but I know many of them just throw them out at home. I show them on their receipt where to find my contact info, they get recipe cards with my info and I push to get their emails so I can put them on my monthly newsletter. I tell them they can take them but as mentioned above, many people know that in this biz you have to pay for them so they have been very apt to leave them behind. Whichever works for them but if it can save me money, I'm a happy girl.
 
I like giving my catalogs away because I don't like reusing wrinkly catalogs anyway. I tell people they may keep the catalog and about the recipes and show info in there plus my info on it. I also tell them if they're just going to pitch them, I'll take them.
 
I'm going to try sticking a sticker of some sort on the front of them...in case I forget to mention it (which I likely will forget to do!).
 
JAE said:
I like giving my catalogs away because I don't like reusing wrinkly catalogs anyway. I tell people they may keep the catalog and about the recipes and show info in there plus my info on it. I also tell them if they're just going to pitch them, I'll take them.

If you don't want to use the wrinkly catalogs for shows they would be ideal to drop off at hair salons, doctors offices, etc. Have you ever noticed how beat up the magazines and catalogs are in those offices? You never know when you might get a call off of one. (we left one at a counseling center office in the waiting area, 2 days later got a call and had a $60 order from it!)
 
Everyone takes the Mini from the lapboard at my shows, some take the full catalog. I let everyone know they can keep the full catalog but, I have had a few people tell me that as long as they have my website, they really don't need a catalog when everything is online. People like the Mini, they can keep it in thier purse, stick it on the fridge, and for the "seasoned" guest...they pretty much know what's in the catalog and just need to know the new stuff!
 

Frequently Asked Questions

What should I do if my guests don't want to take a catalog home?

If your guests are hesitant to take a catalog, try offering a digital version instead. You can send them a link via email or text, making it easy for them to browse at their convenience. Additionally, emphasize the benefits of the products and how they can enhance their cooking experience.

How can I encourage guests to look at the catalog during the party?

Create an engaging atmosphere by highlighting specific products in the catalog during your presentation. Use demonstrations to showcase how the products work, and encourage guests to flip through the catalog to see the items in action. You can also offer incentives, like a small prize, for those who engage with the catalog.

What if guests say they prefer to shop online instead of using a catalog?

That's perfectly fine! Let them know that they can easily shop online through your personal Pampered Chef website. Make sure to highlight any exclusive online offers or promotions that may not be available in the catalog, which can entice them to check it out.

How can I address concerns about the catalog being outdated?

Reassure your guests that Pampered Chef frequently updates their product line and that the catalog features the latest offerings. You can also mention that while some items may change, the catalog still provides valuable recipes and cooking tips that are timeless and useful regardless of product updates.

What strategies can I use to make the catalog more appealing to guests?

Personalize the experience by sharing your own favorite products and how they've benefited you. Use testimonials or success stories from other customers to build credibility. Additionally, consider creating a fun challenge or game that involves the catalog, which can make it more interactive and engaging for your guests.

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