Fixing Broken Deep Dish Baker & Measure All Cup: Expert Tips

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Discussion Overview

The thread discusses issues related to a broken deep dish baker and a malfunctioning measure all cup, with participants sharing their experiences and suggestions on how to address these problems.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant shares their experience of contacting the company for assistance with a broken deep dish baker and suggests that the customer should provide purchase details.
  • Another participant mentions that they found the company helpful in similar situations and recommends calling them for support.
  • One participant describes successfully cleaning a measure all cup in the dishwasher, noting that it worked well afterward despite warnings against it.
  • Another participant states that they have used the dishwasher for the measure all cup multiple times without issues, as long as the heated drying cycle is avoided.
  • One participant expresses concern about the potential damage to the measure all cup from dishwasher use, emphasizing the importance of following care instructions.

Areas of Agreement / Disagreement

Views differ regarding the use of the dishwasher for the measure all cup, with some participants sharing positive experiences while others caution against it. There is no clear consensus on the best approach for the broken deep dish baker.

Contextual Notes

Participants share personal experiences and opinions regarding product care and customer support, reflecting a range of practices and outcomes.

Who May Find This Useful

This discussion may be of interest to Pampered Chef consultants and customers experiencing similar issues with their products.

mommylove_07
mommylove_07
Messages
109
I have somebody that has a broken deep dish baker (the old style) and she is wanting to know what she can do? I have sent her an email asking if she remember when and who she bought it from or if she has the receipt? What do I do if she knows this or if she doesn't?

Also, know someone that has the measure all cup and they say that they cannot get it to work. They have ask the consultant they bought it from and she told her to stick it in the dishwasher. I told her not to do that and she has not done that? What can I do to help her?

PS Sarah if you read this, you were not the consultant. I know you would never tell anyone that but just wanted to tell you it was not you, so you knew.
 
Personally I would call HO. I know you are looking for probably a more "senior" PC consultant, but HO in my opinion has been helpful with that.
 
For the measure all cup - I have stuck one in the dishwasher for a customer. She brought it to me and it had some type of oil/stuff in it that made it stick like glue - I couldn't budge the thing - and in case I was wimpy, my DH couldn't either! I put it in the top rack of the dishwasher and ran it on a regular cycle without the heat dry. It freed it up and cleaned it and it works great - like new!The warning of the measure-all and the dishwasher is that over time with the heat, etc., the cup becomes to free and moves up and down loosely and doesn't have its snug fit. One time to fix a problem like above shouldn't hurt it.On the baker, have her call the 888#, they can look up her name and see when she purchased it.
 
I always tell other people not to put the measure all in the dishwasher, but I've done it myself..with two different ones several times a week for 6 years now. Never had a problem with them not fitting snugly. Of course, I never use the heated drying cycle in the dishwasher. I always run it on Air Dry Only.
 
Hello there,Thank you for reaching out about the broken deep dish baker and the measure all cup. I'm sorry to hear that your customer is having trouble with these products.If your customer knows when and where she purchased the deep dish baker, I would recommend contacting the consultant or the company directly to see if there is a warranty or replacement policy in place. If she does not have the receipt, she can still reach out to the consultant or the company to see if they can assist her.For the measure all cup, it is important to follow the care instructions provided with the product. Putting it in the dishwasher may cause damage. I would suggest having your customer contact the consultant she purchased it from or reaching out to the company for assistance. They may be able to provide troubleshooting tips or offer a replacement if needed.I'm glad to hear that I was not the consultant in question. I always strive to provide accurate and helpful information to my customers. Please let me know if there is anything else I can do to assist you or your customers.Best,
 

Frequently Asked Questions

How can I fix a cracked Deep Dish Baker?

If your Deep Dish Baker has a crack, you can try to repair it with a high-temperature ceramic adhesive. Clean the area around the crack thoroughly, apply the adhesive according to the manufacturer's instructions, and allow it to cure completely before using it again. However, if the crack is significant or compromises the integrity of the baker, it may be best to replace it.

What should I do if my Measure All Cup is leaking?

If your Measure All Cup is leaking, first check to see if the silicone seal is properly seated. If it’s misaligned, reposition it and test for leaks again. If the seal is damaged or worn out, you may need to replace the cup or the seal, depending on the availability of replacement parts.

Can I use my Deep Dish Baker in the microwave if it's repaired?

Yes, if your Deep Dish Baker has been repaired properly and the adhesive used is microwave-safe, you can use it in the microwave. Always check the manufacturer's guidelines regarding microwave use after any repairs to ensure safety.

How can I prevent my Measure All Cup from breaking?

To prevent your Measure All Cup from breaking, handle it with care, avoid dropping it, and store it in a safe place away from heavy items. Additionally, avoid exposing it to extreme temperature changes, which can cause stress fractures.

What are the best cleaning practices for my Deep Dish Baker and Measure All Cup?

For your Deep Dish Baker, hand washing with mild soap and a soft sponge is recommended to avoid scratches. For the Measure All Cup, you can wash it in warm soapy water or place it in the dishwasher if it's labeled as dishwasher-safe. Always ensure both items are completely dry before storing them to prevent moisture-related damage.

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