:Eek: Hello! I'm Trying to Close and Submit My First Show in P3.

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Discussion Overview

This thread discusses the experiences of participants as they navigate the process of closing and submitting their first show using the P3 system. Participants share their challenges, solutions, and technical issues encountered during submission.

Discussion Character

  • Anecdotal
  • Technical explanation
  • Opinion-based

Main Points Raised

  • One participant, identifying as Melinda, describes encountering alerts related to missing payments and outstanding balances when trying to submit her first show.
  • Melinda later shares that she resolved one issue by finding the correct spot to enter her debit card payment.
  • Another participant mentions experiencing a similar issue where P3 indicated that their show submission failed, yet it was confirmed received by the home office.
  • One participant explains that discrepancies in payments can trigger alerts, even if the overall amounts balance out, and notes this is a safeguard in the program.
  • Melinda expresses initial confusion about the alerts but later feels relieved that everything worked out.
  • Another participant expresses hope that the issues with P3 will be addressed in future updates.

Areas of Agreement / Disagreement

Views differ on the clarity of the P3 system's alerts, with some participants understanding the purpose of the alerts while others found them confusing at first. No clear consensus emerges regarding the overall functionality of the P3 system.

Contextual Notes

Participants are primarily sharing personal experiences related to their first-time submissions in the P3 system, highlighting both technical challenges and resolutions.

Who May Find This Useful

New consultants using the P3 system for the first time may find the shared experiences and troubleshooting insights relevant to their own submissions.

melindag
melindag
Messages
299
:eek: Hello! I'm trying to close and submit my first show in P3. I've receive the last of my checks from the host today...have gone in and entered those payments....have triple checked those payments. But when I click on Finish - there are 2 alerts. 1) There are one or more orders with missing payments or payments that do not equal the total amount of the order and 2)Outstanding balance due on show. Enter consultant or guest payments.

I'm guessing #2 is where I enter the amount to hit either my PC debit or credit card.....but I can't find where to do that. And I can't understand where the discrepancy is under number 1....there were a few orders that had multiple checks applied to them....but everything has balanced back to zero.

Anybody able to help me think through this?

thanks
Melinda
 
  • Thread starter
  • #2
ok! I helped myself! LOl.....I finally clicked in the right spot to place my debit card payment for the show! now I'm just curious about the other issue.

Melinda
 
  • Thread starter
  • #3
weird.... I submitted the show....P3 told me the submission failed - but yet over in the tab where my shows are listed it says it was submitted with a date and time stamp in the received by home office column.

I think I better call them and make sure it got there.

Melinda
 
  • Thread starter
  • #4
well I just got off the phone with home office and they confirmed that they received my show. She also said that other consultants have reported the same problem and suggested I talk to tech support. So I will do that....but wanted to share here too!

Melinda
 
melindag said:
ok! I helped myself! LOl.....I finally clicked in the right spot to place my debit card payment for the show! now I'm just curious about the other issue.
Melinda
Click to expand...

You are right...if person A overpaid by $5 and person B underpaid by $5 (because of whatever reason) you will get a flag on that. It's just so you are aware that not every order was paid for exactly. As long as you know what's going on, and that it all equals out, you are fine! It's just a nice safeguard in the program for us!

Also, if you have the host pay for a few outside orders (which means she "overpaid" what P3 says she owes) it will flag that as well. That scenerio happens a lot to me, but I want to enter in what they ACTUALLY paid me on their own payment screen. (Hope that makes sense!!)
 
  • Thread starter
  • #6
yeah, makes sense (now!) - just didn't make sense at the time because I was seeing zero balances. Thank goodness it all worked out. I think I was also just a little nervous since it was my first one to submit with P3.
Melinda
 
I have had the same problem with P3 saying that my show did not submit, and then it shows received. Glad you figured it all out!
 
  • Thread starter
  • #8
hopefully they will get that fixed in an update soon

Melinda
 

Frequently Asked Questions

What is P3 and how do I access it?

P3 is Pampered Chef's online show management system. You can access it by logging into your Pampered Chef consultant account and navigating to the P3 dashboard. From there, you can manage your shows, orders, and customer information.

How do I close my show in P3?

To close your show in P3, go to the 'Shows' section, select the show you want to close, and click on the 'Close Show' button. Follow the prompts to finalize the order and submit it. Make sure all orders are entered and any necessary adjustments are made before closing.

What should I do if I encounter an error while submitting my show?

If you encounter an error while submitting your show, first check for any missing information or incorrect entries. If everything appears correct, try refreshing the page or logging out and back in. If the issue persists, contact Pampered Chef support for assistance.

Can I add orders after I have closed my show?

No, once a show is closed in P3, you cannot add or modify orders. If you need to accommodate additional orders, you may need to create a new show or use a different method to process those orders separately.

What happens after I submit my show?

After you submit your show, you will receive a confirmation email detailing the order summary. The orders will be processed, and you can track the status of the shipment through your P3 dashboard. Additionally, you will earn commission based on the sales from that show.

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