scottcooks
Gold Member
- 1,937
Unbelievable! Show was Aug 24, Friday. Demo for "whole" apartment complex, 650 units. I bought 675 mini catalogs, made an invitation , folded them all, taped a mini catalog in each, rubber-banded them through a hole punch, then gave them to complex...took me a week to process themall. They took nearly as long to get them all hung.
I bought a trifle bowl to give away, plus a scraper. 50 ish people came to the open house, only 10 stayed for the demo. Only 5 orders, less than 150. But... the Hostess wasn't there She was a manager at this complex, who had been 'pulled away to assist at another property 3 days prior' - so she put someone else in charge. They did buy food, but missed on several ingredients (poblano peppers instead of jalapeno - OUCH!!) and one of the mangers who placed an order was constantly heckling me throughout the demo.
Finally on Sept 10, I get the payment check (75cents short) for the hosts order, whom I had threatened I was sending the show in at 10am without her order. (She had the chek for me at 4pm that afternoon...I should've fired her, then!) That day, the heckler gal cancelled her order. Fine. Bless & release.
I go to send in the order, and I've been placed on a cash-only basis because some other transactions in my sole checking a/c were returned, and two consecutive shows bounced to HO. :cry: So people who paid on time are penalized because this gal messed us all up. If orders had gone in the night of the show, funds would have been in place.
The show is in picking now, but one of the other managers called HO to complain and wants her money back. So I'm going to drop off cash tomorrow, and cancel her order in HO tonight.
The show will end up being about $40 in individual orders, but the host won't get a dang thing. She earned it!
The deal is, I feel obligated to let the remaining 3 guests know what happened - how to do it and maintain professionalism? I am thinking of just writing a note that says one customer was unable to pay for her order, and that delayed the entire show.
Suggestions???:yuck:
-praying for Paige and her family-
I bought a trifle bowl to give away, plus a scraper. 50 ish people came to the open house, only 10 stayed for the demo. Only 5 orders, less than 150. But... the Hostess wasn't there She was a manager at this complex, who had been 'pulled away to assist at another property 3 days prior' - so she put someone else in charge. They did buy food, but missed on several ingredients (poblano peppers instead of jalapeno - OUCH!!) and one of the mangers who placed an order was constantly heckling me throughout the demo.
Finally on Sept 10, I get the payment check (75cents short) for the hosts order, whom I had threatened I was sending the show in at 10am without her order. (She had the chek for me at 4pm that afternoon...I should've fired her, then!) That day, the heckler gal cancelled her order. Fine. Bless & release.
I go to send in the order, and I've been placed on a cash-only basis because some other transactions in my sole checking a/c were returned, and two consecutive shows bounced to HO. :cry: So people who paid on time are penalized because this gal messed us all up. If orders had gone in the night of the show, funds would have been in place.
The show is in picking now, but one of the other managers called HO to complain and wants her money back. So I'm going to drop off cash tomorrow, and cancel her order in HO tonight.
The show will end up being about $40 in individual orders, but the host won't get a dang thing. She earned it!
The deal is, I feel obligated to let the remaining 3 guests know what happened - how to do it and maintain professionalism? I am thinking of just writing a note that says one customer was unable to pay for her order, and that delayed the entire show.
Suggestions???:yuck:
-praying for Paige and her family-