I sent this to the home office but decided to post here since I am looking for any help/advice. This group is awesome at helping each other. (I apologize that this is somewhat long)I set up a July show on my computer with consultant as host for an event I was working.I added several orders via the website on my computer. I did not click to send receipts yet.I decided I would download the app to my Smart Phone and explore it while I had downtime at the event. I downloaded it at home and opened it so it would be current.At the event part of the time I was in airplane mode using the app and part of the time I was using my data.I put a ‘fake’ order in my sister’s name on my phone. (I planned on deleting the order when I was on my computer.)Within a short while my sister told me she received an e-mail saying she had placed an order. (I could not believe an e-mail was sent because I did not click to send a receipt.)I got back on my phone and found where I could delete the order and clicked it.When I got home I opened the app on my phone and logged in to sync everything.I decided to change the show host from consultant to my sister so when I was on my computer I logged in to do that. The first thing I noticed was my sister’s order was still in the show; although I had deleted it through my phone. I was disappointed that I could not change the host (I liked that we could do this very easily in P3). I set up a new show my sister’s name and added everyone’s orders to that.Meanwhile I my sister called to tell me she had received an e-mail saying her order had been cancelled.On the original show in the consultant’s name I deleted all the orders and then deleted the show.That evening I received an e-mail from someone that had placed an order at the event. They told me they received an e-mail saying their order had been cancelled! (I don’t understand that since I had not sent them a receipt about their order to begin with.) I replied telling them their order was not cancelled and how I had switched the orders to a different show. Then because I was afraid all the other guests received a cancellation notice I sent them an e-mail with those same details. (I did hear from one of them saying they did indeed receive a cancellation notice before they received my e-mail). I feel that this whole process made me look bad as a consultant.If the app on our phones sends an automatic receipt when an order is input I do not like that. I want to choose when to send the receipt when I am ready; for me it helps me keep track of things and does not mess me up when I am just practicing using the app. I have been very apprehensive in learning the app and now with this experience I do not want to use it again. If indeed a receipt is automatically sent when a customer’s order is put into the app is there a way to keep that from happening? Overall I thought it was easy to put the details of a customer’s order in via my phone. I just don’t want the receipt sent until I am ready. I was so glad that I used my sister as practice although she was scared I had actually placed a real order for her when she received the e-mail.Any helpful comments or advice?