Direct Shipping for an Online, Show Order

Click For Summary

Discussion Overview

The thread discusses the process of handling direct shipping for online orders placed through a consultant's Personal Website (PWS) related to a specific show. Participants share their experiences and seek clarification on how orders are processed and shipped.

Discussion Character

  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant, identifying as a newbie, inquires about whether customers receive their items immediately or have to wait until the show closes.
  • Another participant mentions that online orders must be synced to the P3 system and are submitted when the show is closed.
  • One participant explains that items marked for the host will go to the host, while those marked for direct shipping will go directly to the customer.
  • Several participants express a need for clarification on the process, indicating they are new to the system.
  • One participant suggests checking the tutorial in P3 for more information on how to manage orders.

Areas of Agreement / Disagreement

Views differ on the specifics of the order processing and shipping timeline, with no clear consensus emerging on the exact steps involved.

Contextual Notes

The discussion reflects the experiences of newer consultants navigating the order management system and seeking guidance on direct shipping processes.

Who May Find This Useful

New consultants looking for insights into managing online orders and understanding the direct shipping process may find this discussion relevant.

O
Optimist78
Messages
7
Hi All,

I'm a newbie, and have been enjoying this site very much. :)

Just curious, if a customer places an online order through my PWS for a specific show and wants direct shipping, do the items ship right away, or does the customer have to wait until the show closes like everyone else?

Much Thanks and Happy Thanksgiving!

~Optimist
 
Optimist78 said:
Hi All,

I'm a newbie, and have been enjoying this site very much. :)

Just curious, if a customer places an online order through my PWS for a specific show and wants direct shipping, do the items ship right away, or does the customer have to wait until the show closes like everyone else?

Much Thanks and Happy Thanksgiving!

~Optimist
Click to expand...

You have to sync the online order to your p3 and it's placed when you submit the show.
 
Yup, you pull it from online into your P3 so the host gets credit. Then they all go to corporate together when you close the whole show. Any marked "host" in the shipping field will go to the host, the ones marked "direct" will go directly to the customer.
 
  • Thread starter
  • #4
Thanks you two! Much appreciated!
 
Okay how do you do this? I'm new to this and TIA! Yup, you pull it from online into your P3 so the host gets credit.
 
PC Nut said:
Okay how do you do this? I'm new to this and TIA! Yup, you pull it from online into your P3 so the host gets credit.
Click to expand...

You first have to go to your PWS Assistant in CC, and mark the order as "reviewed", then you go to the show, and on the right, under the customer names, there's a button that says "Copy PWS Orders".

Have you gone through the tutorial in P3? It answers a lot of questions on how things work.
 

Frequently Asked Questions

What is Direct Shipping for an Online Show Order?

Direct Shipping allows customers to have their Pampered Chef products shipped directly to their home after placing an order during an online show. This means that instead of the products being sent to the host, they are delivered straight to the individual customer, making the process more convenient.

How do I select Direct Shipping when placing my order?

When you place your order during an online show, you will have the option to choose Direct Shipping at checkout. Simply select this option, and enter your shipping address to ensure your items are sent directly to you.

Is there an additional cost for Direct Shipping?

Yes, there may be an additional shipping fee for Direct Shipping, which varies based on the total weight of your order and your location. The exact shipping cost will be calculated and displayed during the checkout process.

How long does Direct Shipping take?

Direct Shipping typically takes 7 to 10 business days for delivery, depending on your location and the availability of the products ordered. You will receive a tracking number via email once your order has shipped so you can monitor its progress.

Can I return items that were shipped directly to me?

Yes, items shipped via Direct Shipping can be returned following Pampered Chef's return policy. You will need to contact customer service within 30 days of receiving your order to initiate a return and receive instructions on how to proceed.

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