Delayed Shipping for Catalog Order - Need by Next Week!

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Discussion Overview

This thread centers around participants sharing their experiences with delayed shipping of supply orders, particularly catalogs, from the home office. Many express concerns about the turnaround times and inconsistencies in shipping statuses.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant mentions placing a supply order on January 28 and experiencing delays, needing the catalogs for an upcoming show.
  • Another participant clarifies a date error, indicating that the order was actually placed on January 1.
  • Several users express frustration over the shipping status page not reflecting current order statuses.
  • One participant shares that their order placed on January 24 took 9-10 days to arrive, which they consider excessively long.
  • Another participant received their order placed on January 26 within a few days, prompting questions about shipping inconsistencies.
  • Some participants speculate that a surge in orders from consultants may have contributed to the delays.
  • One participant notes that their sample order was processed quickly, contrasting with the delays in supply orders.
  • Another participant mentions finding a local backup source for supplies in case of delays.

Areas of Agreement / Disagreement

Views differ regarding the reasons for the shipping delays, with some participants attributing it to a backlog of orders while others believe it may be due to issues with the shipping status updates. No clear consensus emerges on the exact cause of the delays.

Contextual Notes

Participants are primarily discussing their personal experiences with order processing times and shipping delays, reflecting a range of timelines and outcomes based on their individual orders.

Who May Find This Useful

Consultants who are experiencing similar shipping delays or are interested in the current state of order processing may find this discussion relevant.

heat123
heat123
Silver Member
Messages
6,922
I placed a supply order 2-28-07 for catalogs only and it just now posted as received today! Umm are they really backed up? I need those cattys by Next thurs. for a show and I am out of them!:eek: And with Fedex I still don't know the turnaround time for shipment to SoCal!
 
2/28/07? No wonder they have it so late LOL you mean 1/28/07.
 
Heather, I think the shipping status page just isn't keep up with what's going out right now.
 
  • Thread starter
  • #4
umm, yeah I meant 1/28! I did call HO yesterday since it wasnt' even tracked on screen to make sure it submitted ok and they said it was just received?

Hopefully it doesn't take 10 days to ship from actually leaving HO!!!
 
I placed a supply iorder on 1/24 and it JUST finally showed as shipped this morning - due to arrive one box Friday and the other on Saturday -- that's 9-10 days from ordering to delivery -- wayyyyyyyy long
 
They received my supply order on 1/26 and I got it today--all four boxes. :D

Carolyn, don't forget there was a weekend in there for ya.
 
DebbieJ said:
They received my supply order on 1/26 and I got it today--all four boxes. :D

Carolyn, don't forget there was a weekend in there for ya.
Click to expand...

You must be sleeping with someone in the shipping department ;)
LOL

Seriously though - why'd you get yours in 5 days and I have to wait so long...:::::whining:::::NOT FAIR!!!
 
Me too, Carolynn! I did my order on Thursday early morning and it just shipped out on fed ex today but says it will be delivered on Saturday!
I think they are starting to catch up, but I think they were just swamped last week, us consultaltants went order craaaaazy!:eek: :D
 
DebbieJ 4 Boxes!!!!!:eek: Just how much did that supply order cost????!!!!! What the heck did you order???!~!!! Shoot, I ordered about $150.00 worth of supplies and FedEx shows only 2 boxes for my shipment!!! LOL!

Carolynn, she must get it so fast because home office could pratically drive it to her!!!! She's in IL, near Chicago!!!!:rolleyes: ;)
I wish I lived that close!!!!!:D
 
Last edited:
MissChef said:
Carolynn, she must get it so fast because home office could pratically drive it to her!!!! She's in IL, near Chicago!!!!:rolleyes: ;)
I wish I lived that close!!!!!:D
Click to expand...

Yup -- see?? She even lives close enough to be sleeping with the shipment people - THAT'S how she's getting her goods so fast, uh huh!
 
  • Thread starter
  • #11
Carolyn, how long did UPS take to ship to FL? Just trying to see if it was the same as CA turnaround?
 
heat123 said:
Carolyn, how long did UPS take to ship to FL? Just trying to see if it was the same as CA turnaround?
Click to expand...

It used to take about 5 days (business days) with UPS
 
dannyzmom said:
I placed a supply iorder on 1/24 and it JUST finally showed as shipped this morning - due to arrive one box Friday and the other on Saturday -- that's 9-10 days from ordering to delivery -- wayyyyyyyy long
Click to expand...
I placed my supply order on 1/23 and I called yesterday because it still wasn't being shown as shipped, they said I should have it by tomorrow, the 1st... I've never had a supply order take so long to get to me, something must be up
 
OhmyDLM said:
I placed my supply order on 1/23 and I called yesterday because it still wasn't being shown as shipped, they said I should have it by tomorrow, the 1st... I've never had a supply order take so long to get to me, something must be up
Click to expand...

Something IS up - they're all busy taking care of DebbieJ's needs ;)
 
  • Thread starter
  • #15
dannyzmom said:
It used to take about 5 days (business days) with UPS
Click to expand...
Yeah, it took 6 days with UPS! I hope FE's is around the same ~once they get the hang of it!!:rolleyes:
 
It appears it is only taking like 3 days with FedEx...that is - three days once HO ships it - LOL...it's taking a freakin' 'week for HO to box the stuff up - LOL
 
  • Thread starter
  • #17
Yeay, I ordered 1 pack of catalogs and it's taking them 3 days to process it! What the ????
 
I'm still whining about my Leadership stuff placed on Jan 8 with VIP no sign of it yet!! & my supply order was sent on Jan 22 & it isn't here either.
 
  • Thread starter
  • #19
Checked status today still "picking!" on 1 pk of catalogs! What is the deal with HO? Now I am all stressed they won't come on time by next thurs for my show!
However, I did just place a samples yesterday it already said received? I wonder what the inconsistencies are?
 
Heather, I've noticed that the status page on CC hasn't been kept current. My samples showed "picking" until 2 days after I received them!
 
chefann said:
Heather, I've noticed that the status page on CC hasn't been kept current. My samples showed "picking" until 2 days after I received them!
Click to expand...
I've noticed the same thing! The status page isn't current with alot of info!
 
I submitted two shows on Tuesday night and they shipped on Wednesday and Thursday. I would say that's pretty good. The status page showed received within a couple of hours and it now says that they have shipped. Guess I can't complain.
 
I wonder if they got a lot of new consultants last week. I made my supply order on the 22nd and it's still not here. I'm sure they will get caught up! I hope...I need a QS box tomorrow!
 
I talked to a lady in Customer Service /solution center the other day and she said, that there are different sections for supply orders, sample orders and our shows! So I think that the show order section is keeping up, because that is manditory!!! But when I said that I thought the delay was because we consultants bogged them down in the last 10 days, with all of our sample and supply orders, she agreed. I think we swamped them:eek: !!!! So I think it will all be back to normal soon! This company is usually right on the ball, so I'm sure that is what happened, at least that's JMHO!;)

By the way Carolyn sorry that I spelled your name with 2 n's in my last post!! Some habbits die hard, my very first neice, who was named after my Mom, myself, and my sister(her Mother) is spelled with 2 n's! Carolynn Dianne is her name and Carol for my Mom, Lynn for my middle name, and Dianne for her mommy!
So, sorry about that!;) :)
 
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  • Thread starter
  • #25
I guess they have been swamped, I have never usually had any order: supply, sample or show take this long to process! Hopefully it's just the update screen is not up to date! Thank goodness I just found a back up source Locally if they don't arrive in time!
 
I'm hoping my screen is wrong too....I ordered supplies hoping they'd be here for my bridal expo SAt, & today it said picking....:(
 
I sent a sample order on Tuesday and it is scheduled to be her tomorrow. I sent a show yesterday and it has already been shipped...scheduled to arrive on Tuesday.
 
pampermemelody said:
I wonder if they got a lot of new consultants last week. I made my supply order on the 22nd and it's still not here. I'm sure they will get caught up! I hope...I need a QS box tomorrow!
Click to expand...

I ordered supplies on 1/26 and got them yesterday. I would call on your order and see what's up!
 
Carolyn I think you might be a little jealous that you don't quite have the same FedEx relationship that some do ;) Maybe you need to invest in a new "answering the door" ensemble :) That would sure speed up delivery to you and slow it down to everyone else in your neighborhood :)
 
GourmetGirl said:
Carolyn I think you might be a little jealous that you don't quite have the same FedEx relationship that some do ;) Maybe you need to invest in a new "answering the door" ensemble :) That would sure speed up delivery to you and slow it down to everyone else in your neighborhood :)
Click to expand...

You read me like a book. I am GREEN with jealousy!!
I am going to go dig out my fishnets and stiletto's...
 

Frequently Asked Questions

What should I do if I need my Pampered Chef order by next week but it's delayed?

If your order is delayed and you need it by next week, first check the tracking information provided in your confirmation email. If the tracking shows that the order is still in transit, contact customer service for assistance. They may be able to expedite shipping or provide alternative solutions.

How can I find out the estimated delivery date for my delayed catalog order?

Will I be able to cancel my delayed order if it doesn't arrive on time?

Yes, you can cancel your delayed order if it does not arrive on time. However, it's best to contact customer service as soon as possible to initiate the cancellation process. Be aware that cancellation policies may vary, so check the terms associated with your order.

Can I change my shipping address for a delayed order?

Yes, you may be able to change your shipping address for a delayed order, but this depends on the current status of your order. If it has not yet shipped, contact customer service immediately to request the change. If it has already shipped, you may need to wait until it arrives or contact the shipping carrier for further options.

What should I do if my delayed order is a gift and I need it by next week?

If your delayed order is a gift and you need it by next week, consider reaching out to your consultant or customer service for assistance. They may be able to expedite the shipping process or suggest alternative products that can be delivered more quickly. Additionally, you could consider giving a gift card or a note explaining the situation if the item does not arrive in time.

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