pamperedlinda
Gold Member
- 10,264
I have a confession to make....I have NEVER made a Customer Care Call nor have I done the 3-2-1 I have always gotten my bookings at my shows and I've had a few recruits. Until now that has been enough for me. Well, now that I'm kicking-it-up I need to start the CCC and get committed to the 3-2-1. Problem is, I have no idea what to say when I call. How do I open the conversation? What should I say? I've tried a few conversations in my head and they all sound kinda dorky. Help me out with some advice please!
I've had 134 shows so you can figure that I've got several hundred customers to check-in with - some of them are bound to book a show....I hope.
I've challenged myself to start doing this. I sent my newsletter out today and told everyone that I would be calling to check-in with them so I need to get on it in the next few days - below is what I said.
excerpt from my newsletter:
Let’s Chat!
How are you doing? How much do you LOVE your Pampered Chef products? Do you have any special tips to share? Do you need a new recipe? Do you need any replacement parts? Are you engaged (or maybe you know someone who is)? Are you ready to host your own show and earn some great products for free? Would you like to join my team? I want to know so I’m going to call and ask you!
Over the next few weeks look for a phone call from me (if I have your number). Everyone I talk to will be entered in a drawing for a Pampered Chef product from the new Spring & Summer Catalog.
If you call me first – and book a March or April show with me, I’ll reward you with 25% more in free Host products! Just think, if you host a $700 show you would normally receive $140 in free products – I will raise that to $175!!! Contact me now and let’s start planning.
Thanks!
I've had 134 shows so you can figure that I've got several hundred customers to check-in with - some of them are bound to book a show....I hope.
I've challenged myself to start doing this. I sent my newsletter out today and told everyone that I would be calling to check-in with them so I need to get on it in the next few days - below is what I said.
excerpt from my newsletter:
Let’s Chat!
How are you doing? How much do you LOVE your Pampered Chef products? Do you have any special tips to share? Do you need a new recipe? Do you need any replacement parts? Are you engaged (or maybe you know someone who is)? Are you ready to host your own show and earn some great products for free? Would you like to join my team? I want to know so I’m going to call and ask you!
Over the next few weeks look for a phone call from me (if I have your number). Everyone I talk to will be entered in a drawing for a Pampered Chef product from the new Spring & Summer Catalog.
If you call me first – and book a March or April show with me, I’ll reward you with 25% more in free Host products! Just think, if you host a $700 show you would normally receive $140 in free products – I will raise that to $175!!! Contact me now and let’s start planning.
Thanks!