Cooking Show Attendees With No Order

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Discussion Overview

This thread explores how participants approach contacting guests who attended cooking shows but did not place an order. Various strategies and personal experiences are shared regarding initiating these conversations.

Discussion Character

  • Anecdotal

Main Points Raised

  • One participant, identifying as a consultant, suggests starting the conversation by asking if the guest has any questions about the Pampered Chef opportunity, framing it as a customer service interaction.
  • Another participant shares their experience of contacting guests by asking if they enjoyed the party and offering information about starting a business.
  • Several users mention the use of follow-up emails that include recipes and reminders about closing dates for shows, encouraging guests to place orders.
  • One participant notes their uncertainty about how to initiate the conversation, having not yet reached out to guests who did not order.
  • Another participant expresses frustration about not receiving responses after reaching out via email to guests who did not order.

Areas of Agreement / Disagreement

Views differ on the best approach to initiate contact with guests who did not order, with no clear consensus emerging on a single effective method.

Contextual Notes

Participants share personal experiences and strategies based on their interactions with guests, reflecting a variety of approaches to follow-up communication.

Who May Find This Useful

Consultants looking for ideas on how to engage with show attendees who did not place orders may find the shared experiences relevant.

Bren706
Bren706
Gold Member
Messages
2,380
For those that have called show guests that did not order (or at least there is no order form with their name on it) how do you start the conversation with them? (scripts?)

I have some door prize drawing slips for those that attended shows, but did not order, that I would love to call, but I am not sure what to say at first.
 
Awesome ??? I haven't done anything with them yet since I have NO idea what to say. I did email 1 of the guests that I have had that didn't order and I never heard from her, no shock there.
 
Ok...I have a question. How do you contact the guest that doesn't fill out a door prize slip or an order form?
 
I simply call them and just say something like; Hey "Susie", this is Andrea...we met at "Janie's" show! I just wanted to call and see what questions you might have regarding the Pampered Chef opportunity that you didn't have a chance to ask at the show? (then she'll either say none or will actually have a question) Then after that bit I say something like; I also wanted to see if you were interested in having your own cooking show or perhaps a catalog show? (we chat again) And last but not least; please let me know if there is ever anything that I can help you with. Think of me like you do the Avon or MaryKay lady - you can call or email me anytime with an order. You don't have to be at a show or host one yourself because I'm always placing orders!
I honestly don't even bring up the fact that they didn't order.....I simply go for a customer service angle I guess you might call it! Best of luck!
 
I've contacted customers who didn't order and just said ...this is Traci with the PC and I was wondering if you had a good time at so and so's party. I was just wondering if you would like to have anymore information on starting your own business....then depending on where the conversation goes, ask them about hosting a show or placing an order. Just remember not to pressure them and always let them guide the conversation. End the call on a positive note!
 
I send a follow up email on all shows. I send a copy of the recipes that we made, thank them for coming and let them know what date we are closing the show. I say " We will be closing Jane's show on X-X-XX, so there is still time to place or add to your order. Simply call or email me as soon as possible!"
 

Frequently Asked Questions

What should I do if some attendees at my cooking show don’t place an order?

It's common for some attendees to leave without placing an order. Follow up with them after the show through a thank-you email or message, reminding them of the products demonstrated and offering any special promotions or discounts that may still be available.

How can I encourage attendees to place orders during the cooking show?

To encourage orders, create an engaging atmosphere by showcasing the products effectively and demonstrating their benefits. Offer exclusive show-only discounts or incentives, such as a free gift with a purchase, to motivate attendees to place their orders on the spot.

What follow-up strategies can I use for attendees who didn’t order?

After the show, send a personalized follow-up message thanking them for attending and highlighting the products they showed interest in. You can also share recipes or tips related to the products, and remind them of any limited-time offers to encourage them to place an order.

Should I ask attendees why they didn’t order?

Yes, asking attendees for feedback can provide valuable insights. You can do this in a friendly manner, either during the follow-up or through a survey. Understanding their reasons can help you improve future shows and address any concerns they may have.

How can I improve attendance at my cooking shows to increase orders?

To improve attendance, promote your shows through various channels, such as social media, email newsletters, and personal invitations. Consider hosting themed shows or collaborating with other consultants to attract a larger audience. Engaging and interactive demonstrations can also enhance the experience and encourage more orders.

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