Cooking Show Attendees With No Order

[Bren706]

For those that have called show guests that did not order (or at least there is no order form with their name on it) how do you start the conversation with them? (scripts?)

I have some door prize drawing slips for those that attended shows, but did not order, that I would love to call, but I am not sure what to say at first.

 

[lizdpamperedchef]

Awesome ??? I haven't done anything with them yet since I have NO idea what to say. I did email 1 of the guests that I have had that didn't order and I never heard from her, no shock there.

 

[Kathie's Kitchen]

Ok...I have a question. How do you contact the guest that doesn't fill out a door prize slip or an order form?

 

[c00p]

I simply call them and just say something like; Hey "Susie", this is Andrea...we met at "Janie's" show! I just wanted to call and see what questions you might have regarding the Pampered Chef opportunity that you didn't have a chance to ask at the show? (then she'll either say none or will actually have a question) Then after that bit I say something like; I also wanted to see if you were interested in having your own cooking show or perhaps a catalog show? (we chat again) And last but not least; please let me know if there is ever anything that I can help you with. Think of me like you do the Avon or MaryKay lady - you can call or email me anytime with an order. You don't have to be at a show or host one yourself because I'm always placing orders!
I honestly don't even bring up the fact that they didn't order.....I simply go for a customer service angle I guess you might call it! Best of luck!

 

[pamperedtraci]

I've contacted customers who didn't order and just said ...this is Traci with the PC and I was wondering if you had a good time at so and so's party. I was just wondering if you would like to have anymore information on starting your own business....then depending on where the conversation goes, ask them about hosting a show or placing an order. Just remember not to pressure them and always let them guide the conversation. End the call on a positive note!

 

[PCJenni]

I send a follow up email on all shows. I send a copy of the recipes that we made, thank them for coming and let them know what date we are closing the show. I say " We will be closing Jane's show on X-X-XX, so there is still time to place or add to your order. Simply call or email me as soon as possible!"