Chopper Issues: April 06 Purchasers Speak Up!

[BethCooks4U]

I have just received notice that a SECOND person who ordered a chopper at one of my April 06 shows has had it fall apart while chopping. Anyone else hear of problems with choppers purchased around that time?

I will be calling HO tomorrow (Monday) and would like to be able to tell them that I know of ___(#) others who had the same problem - if this is not an isolated problem that is.

If it is a defect they need to be paying for the shipping to get the product back to them or not requiring it back!!

 

[DebbieJ]

Beth, I have not heard anything, but I will let you know if I do!

This is terrible!

 

[Teresa Lynn]

I think the one I purchased around the holidays must have been defective I tossed it after DS broke it because I have so many in my cabinet I couldn't prove it was the newest one.
Too much hassle but the toi gray part popped off and the plastic under it was broken

 

[stephanieboyd]

Beth,

I am not sure that it's coming apart during chopping, but one of my hosts may have gotten one of the bad batch. She had a show last May and has asked me for 2 different replacement parts since then! I can only assume this is why.

 

[Staci]

Hello there, I am sorry to hear that you have had multiple issues with your chopper. I have not personally heard of any problems with choppers purchased around that time, but I will definitely bring this to the attention of HO tomorrow when I call. It is important for us to communicate any issues or concerns to the company so they can address them promptly. I will also inquire about the shipping and return policies for defective products. Thank you for bringing this to our attention and I hope we can find a resolution for you and your customers. Have a great day!