Can't Seem to Make a Catalog Show Pan Out

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Discussion Overview

This thread explores the challenges and strategies related to running catalog shows within the Pampered Chef community. Participants share their personal experiences, successes, and difficulties in engaging hosts and customers for these types of shows.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant notes difficulty in getting responses from hosts after sending out packets, despite multiple follow-ups.
  • Another participant, identifying as a consultant, shares that they have had significant success with catalog shows, emphasizing the importance of host excitement and proactive communication.
  • Several users mention the importance of host coaching, with one participant detailing how a successful host carries catalogs and promotes her shows to everyone she meets.
  • One participant recounts initial discouragement with catalog shows but eventually found success with a profitable show.
  • Another participant discusses setting strict timelines for catalog shows, stating that extending deadlines does not lead to increased sales.
  • One participant shares that their catalog show averages vary by season, with higher sales during the holiday months.
  • Another participant highlights the importance of customer relationships and understanding their needs to drive sales.
  • One participant expresses concern about finding new hosts, suggesting that relying solely on catalog shows may not be sustainable.
  • Another participant emphasizes the ease of catalog shows as a selling point to potential hosts, noting that many customers appreciate the convenience.

Areas of Agreement / Disagreement

Views differ on the effectiveness of catalog shows, with some participants sharing successful strategies while others express challenges in securing host engagement. No clear consensus emerges regarding the best approach to ensure catalog shows are successful.

Contextual Notes

Participants share a range of personal experiences and strategies, reflecting diverse approaches to catalog shows and varying levels of success based on individual circumstances and customer relationships.

Who May Find This Useful

Consultants looking for insights on managing catalog shows and engaging hosts may find the shared experiences and strategies beneficial.

linojackie
Messages
492
I have had several catalog shows in the last few months, but after I send them the host packet, I never hear from them again. I try following up, I send emails, I call, I send postcards, and can't get any type of response. Is anyone else having this type of trouble? If so, what are you doing about it?
 
I'm the catty queen:) I have been selling PC for 3 years and 90% of my biz is catty shows.

Always give 1 catty, if they are serious then they will want more. I only hand out 3 max if they ask for more! I like to promote that it's hard to get everyone together and shopping from home curled up with a nice cup a tea is the way to go. I always give a date and stick to it.

I always hand deliver my "starter" catty. And explain that I am always available to answer questions. I then ask how they would like me to contact them, email or phone.
I call or email within 3 days to ask if there are any questions.
Within a week I email ideas for making a list of products the hosts wants for free. I also email copies of the host/guest special as a reminder.
I am very generous and give a month for all my catty shows. I let the host know that it is mandatory that they have all those orders in by the end of the month.

To be honest I don't really deal with any would be hosts who aren't excited about our products and the chance to get them for free. I don't like to be pestered so I don't run after people for their biz. HTH
 
I think host coaching is more important with catalog shows than with others. I remind all of my catalog hosts that they need to tell EVERYONE they are doing a show. Men, women, children (they have parents!), friends, family, acquaintances, strangers, and everyone else.I have one host who has done three catalog shows. One was just over $950. Two months later she had one at over $550. Her last one was over $1,000. She carries a catalog with her. She makes sure "The Pampered Chef" is sticking out of the top of her purse. Strangers have stopped her in the grocery store to place an order. I tell all of my catalog hosts about her.And, yes, before you ask, I'm doing my best to recruit her. Now just isn't the right time. When she's ready, she's mine.
 
Don't give up. When I first started I had 4+ that never happened. I was so discouraged. The first one that worked out was an $800+ show. :)
 
I also find that the catty shows are tough. I am implementing that every catty show gets 3-4 weeks ( I am telling them the closing date when I give them the catalogs) and I will NOT extend it anymore. I JUST got a catty show closed Thursday night that has been opened since MAY!!!! It wasn't even $150 the hostess had to place a customer order to get it to qualify. I closed it as an August show for the promotion.
 
When people ask how long they'll have, I tell them, "No more than 3 weeks. I've been doing this a while, and (1) the people who order at the beginning want to get their stuff, (2) more time than that never results in extra sales."I usually go on to tell them, "Think about it. If someone says you need to do something in the next month, you may or may not get around to it. If they tell you you need to do it by Tuesday, you'll go home and do it right away so you don't forget."
 
rennea said:
I'm the catty queen:) I have been selling PC for 3 years and 90% of my biz is catty shows.

Always give 1 catty, if they are serious then they will want more. I only hand out 3 max if they ask for more! I like to promote that it's hard to get everyone together and shopping from home curled up with a nice cup a tea is the way to go. I always give a date and stick to it.

I always hand deliver my "starter" catty. And explain that I am always available to answer questions. I then ask how they would like me to contact them, email or phone.
I call or email within 3 days to ask if there are any questions.
Within a week I email ideas for making a list of products the hosts wants for free. I also email copies of the host/guest special as a reminder.
I am very generous and give a month for all my catty shows. I let the host know that it is mandatory that they have all those orders in by the end of the month.

To be honest I don't really deal with any would be hosts who aren't excited about our products and the chance to get them for free. I don't like to be pestered so I don't run after people for their biz. HTH

Hey Catty Queen, That's amazing that 90% of your business are catalog shows. How do you make that work? I'm recently pregnant and was thinking I should learn how to get more catalog shows going to lighten the load during the rougher months. (Sorry to segway this topic a bit). Share your wealth of knowledge please! How do you set up so many catalog shows? And what are you statistics on these shows (aka, what are the sales averages)?
 
My catty shows really depend on the time of year. In Oct/Nov/Dec my averages are really good cause I really promote buying for Christmas. My summer months the average is only $200-300 average. My highest catty show has been $1012.00.

I have found that everyone around me in the beginning was all "home showed out". My best friend alone had 9 different shows in 2 years. Shopping here isn't the greatest so it used to be very popular. Now with Internet shopping being so popular here, catty shows really do have a market.

When I signed with PC it was basically for the discount, I never planned on staying around. That was 3 years ago!! If I was doing this "full" time I would do more cooking shows but this really fits me good. Everyone who knows me knows that I love to cook and that I LOVE PC and that is how most of my business has come to me. I have never begged for business and a lot of people have made comments that I am very easy to deal with, I NEVER push products on them and they are comfortable with that. I have so many regulars who purchase products once a month, I then put those into catty shows as well. I have always sold lots of oils, spices and even our hand soap. That keeps people coming back!! All my regulars receive a new catty at the beginning of the season.

A really great tip is I always get to "know" my customers. How do they cook? Do they use the microwave a lot? Do they bake? How big is there family and how busy are they? I actually keep a filing cabinet with this information so I can help them "purchase". I have all my regular customers at the beginning of the new selling season make a list of what they love and "just need" from the new catty. Most of them don't order it all at one time. I have one host that has had 7 catty shows with me alone just so she can collect everything she wants.

Ok I think I have rambled enough:blushing:
 
  • Thread starter
  • #9
So the main question is, how do you find new hosts with a catty show? My director always says they are just fillers to help you boost sales. I have found that if I just do catty shows, they don't pan out and I run out of hosts because most of the time the customers wont even give their phone number.
 
I don't except an order from anybody that doesn't fill in their information. We can't give proper customer service without it!!

A lot of my customers have let there friends and families know that you can do catty shows, there super easy. I had a lady call me the other day cause her friend told her "you don't have to go through the hassle of cleaning your house and getting everyone together to earn free products"(I'm sending her friend a free season's best for the great plug)

It is how you approach catty shows. My main message to people is the ease of just collecting orders and I'll do the rest. I generally have shows shipped to my house, cooking or not. I like to be able to check products before hand and I always include fliers with the orders sending out my "message". I then take the orders done up to my hosts house for them to distribute.

PC really is still a "home party" company but this is what works for me. I have done several cooking shows and truthfully I don't enjoy doing them:blushing: Because I'm not a full time consultant I find that they are not worth my time. (please nobody bash me for saying that).
 
A high percentage of my shows are catalog shows, too. Once in a while you have your "duds" but the best ones are hosted by motivated people! I've had most of my catty shows go $300 to $500.

I'm busy and I think I attract busy people!

The last one I turned in only had $92 in orders ... I managed to make it qualify by collecting an order and turning in an order for myself.

I have two catalog shows pending ... one has been pending since July and the other has been pending for about a week ...

It is much harder to get bookings from these shows ... I tend to get them other places, including fairs. I really want to break out of the catalog show rut for this reason.
 
  • Thread starter
  • #12
WoooooooooohoooooooooooooThings just might be beginning to look up finally! I have been away from the computer for the majority of the day, and when I checked my email, I found this in my inbox!

"I am sorry Jackie, I have been out of town. I had to go to WDC.

I am still planning on turning in the show, I have several orders. Is it possible to close the show next Friday? I have a few more people that I would lie to show the catalog to.

Sorry and Thanks again, Jan"

:D

Very cool, right? I'm totally stoked. Maybe I should go get on the phone?
 

Frequently Asked Questions

What is a Catalog Show and how does it work?

A Catalog Show is a type of direct sales event where you showcase products through a catalog rather than a live demonstration. Customers can browse the catalog, place orders, and often benefit from host rewards. It works by gathering orders over a set period, typically through a host who shares the catalog with friends and family.

Why can't I seem to get enough orders for my Catalog Show?

There could be several reasons for low orders, including limited exposure, lack of engagement from your host, or not effectively communicating the benefits of the products. It's essential to encourage your host to reach out personally to potential customers and to create excitement around the products.

How can I promote my Catalog Show effectively?

Promoting your Catalog Show can be done through social media, email invitations, and personal calls or messages. Create a sense of urgency by offering limited-time promotions or exclusive deals. Engaging visuals and product highlights can also attract more interest.

What should I do if my host isn't motivated?

If your host isn't motivated, consider having a one-on-one conversation to understand their concerns. Offer support and ideas on how they can promote the show, such as hosting a small gathering or sharing their favorite products. Sometimes, providing incentives for the host can also boost their enthusiasm.

How can I follow up with customers after the Catalog Show?

Following up is crucial for building relationships and encouraging future sales. Send a thank-you message to everyone who ordered, and ask for feedback on their experience. You can also share additional product information or upcoming promotions to keep them engaged and interested in future shows.

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