Can I Get a Refund for My Free Product?

[bridgetbakes]

If a host is unhappy with a product she used her Free Product on and would like to return it, can she get a refund for the product or only an exchange for something else.

I tend to think it would be exchange-only. I looked through policies and procedures and had a hard time locating an answer...

 

[cathyskitchen]

She can get a refund if she paid any money for it (i.e., a 1/2-off item). If it was a free item, she can only exchange it.

 

[Admin Greg]

It ultimately depends on the company's return policy. Some companies may offer refunds for products purchased with a free product credit, while others may only offer exchanges. It is best to contact the company directly to inquire about their specific return policy for products purchased with a free product credit.