Can I Book a Direct Sales Show if Another Consultant Didn't Follow Up?

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Discussion Overview

This thread explores the ethical considerations and personal experiences related to booking a direct sales show when a potential hostess has not received follow-up from another consultant. Participants share their views on whether it is appropriate to proceed with the show under these circumstances.

Discussion Character

  • Opinion-based
  • Anecdotal

Main Points Raised

  • One participant shares their experience of being contacted by a potential hostess who did not receive follow-up from her original consultant, questioning the appropriateness of taking the show.
  • Another participant suggests that since the hostess reached out directly, it is acceptable to proceed with the show, emphasizing the importance of customer service.
  • Several users mention similar experiences where they gained customers after the original consultant failed to follow up, indicating that the responsibility lies with the consultant who did not maintain contact.
  • One participant notes that the potential host can still receive the monthly host special, regardless of the consultant change, as the benefits are tied to the show itself.
  • Another participant raises the question of whether the original consultant is still active in the business, suggesting that lack of follow-up could indicate otherwise.

Areas of Agreement / Disagreement

Participants generally agree that it is acceptable to proceed with the show if the original consultant did not follow up, though some express a desire to maintain fairness and ethical conduct.

Contextual Notes

The discussion reflects personal experiences and opinions regarding customer service practices within the direct sales context, without implying any official guidelines or policies.

Who May Find This Useful

Consultants navigating similar situations regarding customer follow-up and ethical considerations in booking shows may find the shared experiences relevant.

L
LisaAnn
Silver Member
Messages
139
I had someone call me to ask if I would do a show for them. The potential hostess booked off another show she was at in early May and told the consultant to call her in June. The consultant never called her back and she found out through a friend that I am now selling PC and wants me to do her show. Is this OK for me to do, or should I tell her she should contact the other consultant?:confused:
 
She called YOU and asked YOU to do the show, right? So, do the show and have fun! That other consultant never followed up, so just be sure you do! I don't like to take business away from another consultant, but if the lady really wants to do the show and she hasn't heard from her, I think its fair. And it doesn't sound to me like the host wants her/him at this point! Let me know how the show goes!
 
I agree with Anne....unless you're feeling extra guilty you could ask them to call the consultant? But I would probably go ahead with the show. I had a lady awhile back call me to order a stone. I didn't think anything of it; but she was at my show yesterday and was mentioning the reason she had called me was she had tried for 3 months to order it from a lady she worked with...and she wouldn't order it! So then she called me....and ordered about 250 worth yesterday! I guess the other consultant was very part time; this is a small town & I didn't even know she sells! So anyway, it was worth it for me to gain a new customer;) Might be worth it for you too! If someone wants to order or book, they don't want to wait around for someone who puts them off; just give them your great customer service!
 
The other consultant did not follow through and the potential host called you. It is totally ethical to do that show. The past host can get the monthly host special even though you are a different consultant than the one she had. The benefit goes with the show not the consultant. Just be sure to use the past host number that she got from that show.
 
Beth... I always wait to see what your thoughts are. You are always fair and know your PC stuff!
 
AJPratt said:
Beth... I always wait to see what your thoughts are. You are always fair and know your PC stuff!
Click to expand...
:o Awe... thanks!
 
  • Thread starter
  • #7
Thanks ladies...I really wanted to do the show for her but just didn't want to be doing something underhanded!:)
 
Since this is a customer based business, and apparently the customer didn't feel 'served', you are perfectly within bounds of professional conduct to go ahead and act as her new consultant. I don't think you are taking business away from the other consultant. The other consultant simply lost that customer due to inadequate customer service. :)
 
Do u even know for sure that the other consultant is still in the business??!!

Also as they say in recruiting if you don't JUST ASK--the next show they are at the consultant may JUST ASK THEM and they say yes--no one ever asked me before---You snoo:D ze you lose!!!!
 
I agree! If the first consultant didn't call her back, it's your show.
 
Absolutely go for it...

So, did you call her back and say that you would do it?
 

Frequently Asked Questions

Can I book a Pampered Chef show if another consultant didn't follow up?

Yes, you can book a show with a different consultant if the original consultant did not follow up. It's important to feel comfortable and supported in your direct sales experience, so don't hesitate to reach out to another consultant.

What should I do if I want to book a show but the first consultant hasn't contacted me?

If you haven't heard back from the first consultant, you can reach out to them again to express your interest. If they still do not respond, feel free to contact another consultant to book your show.

Is it considered rude to book with another consultant?

It's not considered rude to book with another consultant, especially if you have not received timely communication. Consultants understand that customers may seek out other options if they feel neglected.

How can I find another Pampered Chef consultant to book a show with?

You can find another Pampered Chef consultant by visiting the official Pampered Chef website and using their consultant locator tool. You can also ask friends or family for recommendations.

Will I still receive the same benefits if I switch consultants?

Yes, you will still receive the same benefits, such as host rewards and discounts, when you book a show with a new consultant. Each consultant operates under the same company policies and offers similar incentives for hosting a show.

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