Anyone Else Noticed Strange Things on Performance Tracker Today?

Click For Summary

Discussion Overview

This thread discusses various participants' experiences with discrepancies in the Performance Tracker and related systems. Participants share observations about delays and inconsistencies in how their submitted shows and sales are reflected in the tracker.

Discussion Character

  • Anecdotal, Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, noted that their submitted show was received but did not reflect commissionable sales in the Performance Tracker.
  • Another participant mentioned that their sales appeared first on the incentives tracker before showing up on the Performance Tracker, suggesting a lack of simultaneous updates.
  • Several users expressed confusion over their shows and individual orders not appearing in their number of shows or shipping status.
  • One participant shared that many systems at headquarters require manual updates, which can lead to delays, especially during high volume periods.
  • Another participant expressed concern about their recruit's shows not being counted, impacting their ability to earn a cruise.
  • One participant described a positive experience when they discovered their fourth show was eventually noted, providing relief regarding their performance tracking.
  • Another participant mentioned frustrations with discrepancies in a host's order, highlighting issues with visibility of submitted shows.
  • One participant reported that their IPT was updated, indicating that the system may be catching up with the submissions.

Areas of Agreement / Disagreement

Views differ among participants regarding the reliability of the Performance Tracker and the timing of updates, with no clear consensus on the cause of the discrepancies.

Contextual Notes

Participants are sharing personal experiences related to the Performance Tracker and its functionality, reflecting a range of issues encountered during their business activities.

Who May Find This Useful

Consultants experiencing similar issues with the Performance Tracker or those interested in understanding the variability in system updates may find this discussion relevant.

P
PCJenni
Messages
1,031
I submitted a show yesterday morning. Shows as received on Shipment Staus, the commissionabel sales do not show under the Performance tracker, but the show has been added to my total for the month.

One of my downline shows the commissionable slaes but not show has not been added to her total.

Anyone else noticed anything weird?
 
Mine has been weird like that for the last month. My sales have been showing up first on my incentives tracker - and then, the sales would show up on my IPT, and then finally, the show itself would show up....you would think it would all update at the same time - but I guess it doesn't work that way!:confused:
 
I noticed that my show & individual order I transmitted last night show up in my sales totals, but don't show up in my number of shows. They also aren't showing as received in the shipping status. Weird.
 
Many of the systems at HO require manual or batch (once a day) updating - they're not automatic. And at times of high volume or while things are still finalizing from the previous month, they're a little screwy.
 
chefann said:
Many of the systems at HO require manual or batch (once a day) updating - they're not automatic. And at times of high volume or while things are still finalizing from the previous month, they're a little screwy.
Click to expand...


Kinda like us. :chef:
 
raebates said:
Kinda like us. :chef:
Click to expand...

That would be me anytime of the month.....it's all part of being a squiggle.:balloon:
 
Is it just me? Everytime someone mentions being a squiggle, I picture the wiggly people from the Jell-o brand commercials. :D
 
It's not just you.
 
chefann said:
Is it just me? Everytime someone mentions being a squiggle, I picture the wiggly people from the Jell-o brand commercials. :D
Click to expand...
I'm pretty jiggly - but not quite like that!:rolleyes:(I don't wave when I am wearing anything sleeveless!)
 
ChefBeckyD said:
I'm pretty jiggly - but not quite like that!:rolleyes:

(I don't wave when I am wearing anything sleeveless!)
Click to expand...
I keep meaning to take a clicker counter to Conference to count arm jiggle. :)
 
chefann said:
I keep meaning to take a clicker counter to Conference to count arm jiggle. :)
Click to expand...

It's just not pretty on the big screens!:yuck: Remind me Ann, just before I walk (when I walk!) to not do an above the head wave!
 
Actually, there IS a way to make that work. Hold your arm up, bent at the elbow, and then wave it, but only wave from the elbow to the wrist, and just in one direction.
 
Or you could blow a kiss. That's what my girls made me do for them while I was up there! (It was fun and I was the only one apparently)
 
  • Thread starter
  • #14
Glad to know it is not just mine then... was getting concerned because the last show I submitted put me over $1500 by $1.52... yes I just squeezed it in and I want those spring products!!
 
It is definitely a little screwy and it is driving me nuts! My latest recruit needs to qualify for me to earn the cruise and she submitted her third show the other day. The dollar amount is showing up - but it hasn't counted the show so it only looks like she's done 2 so far.

I am getting paranoid about her getting four shows in and it doesn't help that it looks like she isn't getting credit for the 3 she's done already!!

Plus, I had another recruit that sent in an order Nov. 29th to stay active and it didn't even show up on the tracker until Dec. 2nd...
 
Yes! I have been checking mine all day because I submitted a show last night too that got me over the $1500 level and I sold some cookware. So, I have been wanting to redeem those POR points! Guess I will check tomorrow.
 
I was a bit paranoid too because I just submitted Show #4 two days shy of my 30th day!Yesterday, there was no sign of Show 4 at all, even though it had been submitted the day before.Today, the comissionable sales were showing in my Performance Tracker but not the show number. Meanwhile, the show was showing up in the Fed Ex shipping tracker as "picking." I finally found the NEW CONSUTANT chart and saw that the 4th show HAD been noted, I HAD won my $100 PC dollars, and later got an e-mail confirming the same.WOW! What a relief!
 
My supply order that I placed yesterday is now showing "Shipped" - but there is no ship date, and no link to the tracker...
 
Okay - I know this isn't about the performance tracker - but I just had a host call me with a couple discrepancies on her order - 1 thing damaged, and one thing missing......and I went in to do a product adjustment, and none of my shows that I submitted last week are even showing up there! the last one to show up is the one I submitted on the 25th of November. Very frustrating!
 
Sorry about that Becky - it might be convenient to do adjustments online - but I always feel better if I've talked to a live person myself so I call for all mine...

I'm sure if you can call, they'll be able to look up everything.

And I just checked this morning and my recruit's tracker finally shows everything including the proper number of shows. Yeah.

Maybe they are getting caught up!
 
My IPT is updated now. Everything is there & has shipped too!
 

Frequently Asked Questions

What should I do if I notice discrepancies in my Performance Tracker?

If you notice discrepancies in your Performance Tracker, first double-check your entries and ensure that all your sales and activities have been recorded correctly. If everything seems accurate on your end, consider reaching out to your team leader or the support team for assistance. They can help identify any potential issues with the system.

Is it common to experience glitches in the Performance Tracker?

Yes, it can be common to experience occasional glitches or strange behavior in the Performance Tracker, especially during system updates or maintenance. If you encounter issues, it's a good idea to check with other consultants to see if they are experiencing similar problems.

How can I report a problem with the Performance Tracker?

You can report a problem with the Performance Tracker by contacting customer support through the official Pampered Chef website or your consultant portal. Provide as much detail as possible about the issue, including screenshots if applicable, to help them resolve it quickly.

Will strange activity on the Performance Tracker affect my commissions?

Strange activity on the Performance Tracker should not affect your commissions if the discrepancies are resolved promptly. However, it's essential to address any issues as soon as possible to ensure that your sales and performance metrics are accurately reflected for commission calculations.

How often is the Performance Tracker updated?

The Performance Tracker is typically updated in real-time, but there may be occasional delays due to system maintenance or high traffic. If you notice that your data hasn't updated for an extended period, it may be worth checking for any announcements from Pampered Chef regarding system status.

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