Will the show on hold still count towards June without a new card number?

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Discussion Overview

The thread discusses the implications of a guest's credit card being refused on whether a show will still count towards the current month. Participants share their experiences regarding credit resolution timelines and personal anecdotes related to similar situations.

Discussion Character

  • Anecdotal

Main Points Raised

  • One participant, identifying as a consultant, mentions that credit is usually granted if the issue is resolved by a specified date.
  • Another participant shares their experience of having two shows on hold due to incentive product deadlines, indicating that resolution by the deadline is typically sufficient.
  • One participant notes receiving an email stating that the issue must be resolved before July 3rd, suggesting they can wait for the guest to respond.
  • Another participant reflects on a previous experience where they paid out of pocket for a guest's order and faced challenges in getting reimbursed.

Areas of Agreement / Disagreement

Views differ regarding the specifics of credit resolution timelines, but there is a general understanding that resolving issues by a certain date is important for credit to be counted.

Contextual Notes

Participants are sharing personal experiences related to credit card issues and their impact on show credit, without implying any official guidelines from Pampered Chef.

Who May Find This Useful

Consultants who encounter similar situations with guest credit card issues may find the shared experiences relevant.

R
RachelNguyen
One of my guest's credit card was refused by their bank. The show is on hold. Will it still count towards June, even if I don't get a new card number until after tomorrow?

Thanks!

Rachel
 
You will still get credit - usually you are given a date for when you have to have the issue resolved in order for it to be credited......did you get that info?
 
I have 2 to holds when we were offered FREE incentive product deadlines and you just have to resolve it by the time specified and it should be ok!
 
  • Thread starter
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I got an email saying I needed to resolve it before July 3rd.

So I guess I can wait for the customer to call me back! Last time I paid out of my credit card and then had a heck of a time getting paid from the guest.

Thanks you guys!

Rachel
 

Frequently Asked Questions

Will the show on hold still count towards June without a new card number?

Yes, the show on hold will still count towards June as long as it is processed within the month of June. The card number is only required for processing the order, not for counting the show towards monthly sales.

What happens if the show is not processed by the end of June?

If the show is not processed by the end of June, it will not count towards your June sales totals. It is important to ensure that all necessary steps are taken to process the show before the month ends.

Can I use a different payment method to process the show?

Yes, you can use a different payment method to process the show. If the original card number is not available, you can reach out to the host or guests to obtain a new payment method.

Will the host still receive their rewards if the show is on hold?

The host will not receive their rewards until the show is processed. Therefore, it is essential to resolve any payment issues as soon as possible to ensure the host can enjoy their rewards.

How can I expedite the processing of the show on hold?

To expedite the processing, contact the host to confirm a new payment method or card number. Additionally, ensure that all necessary information is complete and accurate to avoid further delays.

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