Why am I getting orders from out of state on my website?

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Discussion Overview

The thread explores experiences and questions related to receiving orders from out-of-state customers through personal websites. Participants share their thoughts on the functionality of the ordering system and the implications of these orders.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, mentions receiving orders from out-of-state customers and expresses excitement about this feature on their website.
  • Another participant shares their experience of receiving an email notification for each order placed, highlighting the ease of following up with customers.
  • Several users discuss the necessity of entering certain orders into Pampered Partner, with some noting that direct orders do not require additional input.
  • One participant recounts a specific instance where a customer mistakenly placed an individual order instead of a show order, emphasizing the efficiency of the process.
  • Some participants raise concerns about shipping costs associated with individual orders, questioning whether customers are aware of the higher charges.
  • Another participant recalls a corporate initiative that may have driven traffic to individual consultant websites, suggesting that this could explain the increase in out-of-state orders.
  • One participant reflects on the tax implications of shipping charges based on the customer's location, noting the differences in tax rates between states.

Areas of Agreement / Disagreement

Views differ regarding the implications of out-of-state orders, particularly concerning shipping costs and tax rates. No clear consensus emerges on whether the corporate initiative is currently driving these orders.

Contextual Notes

Participants share personal experiences and observations related to the online ordering system, focusing on the mechanics of order processing and customer interactions.

Who May Find This Useful

Consultants interested in understanding the dynamics of online orders and the associated processes may find this discussion relevant.

D_Patel
Messages
382
Iam not complaining about it , but have you all had orders placed on your web site from people out of state?? I had one this morning form a lady in washington, it was a individual order?? I got one yesterday from someone in North Carolina ! I love this new feature on our web sites !! I asked one lady she said she found me in a search engine. I guess i got lucky !! :)
 
QuestionOkay, this may be a silly question, but i just signed up for my website on Monday, and I was wondering, how can you tell if someone orders from your website??? :confused:
 
  • Thread starter
  • #3
You geta email from PC saying an order has been placed, it tells you what they bought and their info ! So you can follow up with them ! It is great !!Commision fro doing nothing !! You do not even have to put anything in the computer! It is all done for you !! :)
 
Thanks!!!Thank you for letting me know!! That IS awesome!! :)
 
Pampered PartnerWhenever I have gotten an outside order on my website, it states I still have to enter it in Pampered Partner...D. Patel, you said we don't have to do anything with the computer. How does this work then?
 
ladybug said:
Whenever I have gotten an outside order on my website, it states I still have to enter it in Pampered Partner...D. Patel, you said we don't have to do anything with the computer. How does this work then?
If the person ordering says they are placing it on a party you need to enter it on Pampered Partner under the show and then it goes through but if it is a direct order on your website (guest did not put a host name on her order) you don't do anything for it to be processed - it automatically is sent to the guest and you get the commission.

Hope that helps!
 
It is an awsome feature we now have.I had a lady accidentally place an individual order. It was supposed to be placed on a show but she keyed in the host's name then hit the link below the host name instead of the little, teeny, tiny arrow to the right of the host's last name. (I sent an e-mail to tech support about changing that arrow to the "Submit" button that appears on the solid color websites.) Anyway, she placed the order, I got an e-mail telling me about the order. That's all I needed to do. No entering it into Pampered Partner for those as they are totally handled by the Home Office. Not to mention that in 4 days, my lady had her stuff! To cool. You will also get an e-mail for orders coming in for orders attached to shows. These I use as a reminder to then go into my website, check the order status for the show, print the website order info as the e-mail will NOT contain credit card info, then key it into the show on Pampered Partner.
You think a a catalog show is gravy? These web orders not attached to shows will really be no fuss, no muss!
 
One thing you have to remember is that the lady paid alot more for shipping than 3.50. With individual orders you pay a higher shipping charge. Does she know that or was she ok with that.
 
Last spring, Rick S. (sorry I can't spell his last name) from HO came and spoke at a regional meeting. If I understood him correctly, he told us that last year when the online ordering was running during the holiday season, HO was driving business to the individual websites from the corporate website (anyone who requested information on purchasing products). I know I heard of several consultants who saw large orders from this effort (sadly, I was not one of them :( ). Perhaps HO has started this practice again...wouldn't that be cool! :D
 
luvs2sellit said:
One thing you have to remember is that the lady paid alot more for shipping than 3.50. With individual orders you pay a higher shipping charge. Does she know that or was she ok with that.
She also probably wanted the order to credit her friend's show!
 
Yes trueI don't know about them pointing orders to the individual websites but if so, I would imagine that just like the leads for shows or recruits, only directors are getting these.
Also, yes she noticed right away that her s&h charges were higher. The other thing to note is that the tax is based then on the shipping area code.
She would have paid 5.6% on the show but ended up paying 8.5% instead. But then again as the show is in one state and she ordered from another, it may not have made a difference as I noted to everyone that direct ship would cost them more. And I do know that if I had gotten her products then sent them to her, it would have cost me more to ship from here rather than have them directly shipped. She did not pay tax ont he S&H where as the show's state does tax s&h. Ah, who knows?
So, there are the good and bad to this. Personally, I would rather they pay for the s&h than me. But then again I guess I could write it off on my taxes. This is, I think, one of those "6 of one, half a dozen of another" situations.
 

Frequently Asked Questions

Why am I getting orders from out of state on my website?

There are several reasons you might receive orders from out of state. One common reason is that your website is accessible to anyone with an internet connection, allowing customers from anywhere to place orders. Additionally, if you have a strong online presence or market your products through social media, you may attract customers from different regions.

Is it normal to receive orders from customers I don't know?

Yes, it is completely normal to receive orders from customers you don't personally know, especially if you have an online store. Many people discover Pampered Chef products through search engines, social media, or referrals, leading to new customers who may be located out of state.

How can I manage orders from out of state?

Managing out-of-state orders can be straightforward. Ensure that your shipping options are set up to accommodate various locations. Familiarize yourself with shipping costs and delivery times, and communicate these details clearly on your website to avoid any confusion for your customers.

Will out-of-state orders affect my sales tax obligations?

Yes, out-of-state orders can affect your sales tax obligations. Depending on the laws in your state and the states where your customers are located, you may need to collect sales tax for those orders. It's important to research the sales tax regulations for each state to ensure compliance.

What should I do if I receive a large number of out-of-state orders?

If you notice a significant increase in out-of-state orders, consider evaluating your marketing strategies. You may want to focus on your online presence or explore targeted advertising to reach customers in specific regions. Additionally, ensure your shipping and fulfillment processes can handle the increased volume efficiently.

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