Should I Contact HO About My Website Order Not Qualifying Toward My $1250 Goal?
- Thread starter emiscookin
- Start date
Click For Summary
Discussion Overview
This thread centers around a participant's experience with online orders and their impact on achieving the $1250 new consultant goal. The discussion reveals confusion regarding the qualification criteria for online orders and the policies surrounding them.
Discussion Character
- Anecdotal
- Opinion-based
- Exploratory
Main Points Raised
- One participant, identifying as a consultant, expresses frustration that an online order placed through their website does not count toward their $1250 goal, despite being told to promote the website for sales.
- Another participant mentions that they were unaware of this policy change and suggests that orders should ideally be placed through a show to maximize benefits.
- Several users share their experiences of not knowing that online orders wouldn't count toward the qualification, indicating a lack of communication about recent policy changes.
- One participant suggests maintaining a catalog show under their name to collect orders that can be submitted together, allowing for potential host benefits.
- Another participant questions the rules around individual orders on websites, indicating confusion about when consultants can receive such orders.
Areas of Agreement / Disagreement
Views differ regarding the clarity of the online ordering policy and its implications for new consultants. There is no clear consensus on whether the policy is well understood among participants.
Contextual Notes
Participants share personal experiences and insights based on their time as consultants, highlighting the challenges faced when navigating the rules around online orders and sales qualifications.
Who May Find This Useful
New consultants and those considering the implications of online orders in relation to their sales goals may find this discussion relevant.
- 311
So I just contacted HO and told the guy the whole thing!
He said once I create my personal website, for ONE DAY only it is open to individual orders and my friend was able to place an order on THAT day! Then he said after that first day is over you have to QUALIFY before people can order on there again. He did say it is a glitch (like many of you said earlier) that has happened before.
Interesting huh?
At least I will get commission on it.
He was gonna check and see if that order WILL go toward my $1250 and I am on hold right now as he checks on that.........................
(This "on hold" music I am listening to kinda sucks!
Lol!)Ok, he told me they will count that $60 toward my $1250 (YAY!
) because it was a glitch. And he said the reason they have that info on the CC under the online ordering policies is because you aren't supposed to receive any orders on you PWS until you qualify (once again, something many of you said earlier) therefore...an online order wouldn't go toward your $1250.I can see how all of this was confusing to all of you but I'm just glad this has been taken care of!!!
So rest easy everyone.
All is good!!
- 2,855
- 37
- 2,855
- 2
Before I qualified, I had an individual order slip through on my website. I contacted HO and they researched it. It was, in fact, a mistake on their part. Because this order would have upped my hostess to about $5 short of the next level, I argued that they owed her something considering if she'd be $5 short of the next leve, she would have gone out and tried to get other orders. Anyway, my point being that I'd call HO and have them research what happened (if I'm reading your posts the right way). Then argue your point and see what happens. They ended up giving my host free products and a discount to make up for the web goof up.emiscookin said:Wow. This has turned into a great thread!
Ok, so the fact still remains that I GOT an order on my website, it sent me an email giving me the details and everything. When I looked at my Shipment Status in my CC, it said the items have been "picked." Ok, so if orders on my website don't matter because I haven't qualified yet...umm...what happens to this order? Do I get commission on it? Someone mentioned how I may need to add it to a show in my P3. How do I do that?
Some of the things you guys said about me is not true.I didn't post an "older copy" of the consultant policy guidelines. It was copied straight from my CC and here's how to find it!
Go to "Promoting your Business" and then click on "Online Order Policies." There it is!! Exactly what I posted.
I gotta go, but NooraK I will check your personal message when I get back.
Frequently Asked Questions
Should I contact HO about my website order not qualifying toward my $1250 goal?
Yes, if you notice that a website order is not qualifying toward your $1250 goal, it’s a good idea to contact Home Office (HO) for clarification. They can provide specific information regarding your order and help you understand any discrepancies.
What information should I have ready when contacting HO?
When reaching out to Home Office, have your order details ready, including order number, date of the order, and any relevant customer information. This will help them assist you more efficiently.
How long does it typically take for HO to respond to inquiries?
The response time from Home Office can vary, but they generally aim to respond within 1-3 business days. If your inquiry is urgent, be sure to mention that in your communication.
What if my order was placed correctly but still isn’t qualifying?
If your order was placed correctly and is still not qualifying, it’s essential to discuss this with Home Office. They can investigate the issue and determine if there was a system error or if additional information is needed.
Can I still reach my $1250 goal if some orders don’t qualify?
Yes, you can still reach your $1250 goal even if some orders don’t qualify. Keep track of your qualifying orders and consider additional sales strategies to meet your goal. Home Office can also provide guidance on how to maximize your sales efforts.
Similar Pampered Chef Threads
- luvmypomeranian Pampered Chef Sales
- tiggger Pampered Chef Sales
- ritabenson Pampered Chef Sales
- finley1991 Pampered Chef Sales
- KaiKendall Pampered Chef Sales
- CAPCnewbie Pampered Chef Sales
- confusedturtle Pampered Chef Sales
- Brenda.the.chef Pampered Chef Sales
- Christa Pampered Chef Sales
- minersmix Pampered Chef Sales