When Will My Order Show a Tracking Number?

[esavvymom]

How long will it take for an order to show the Tracking number once it shows a status of "Shipping"?

I had an order get messed up- with no explanation yet from HO. They had put it on hold 2 weeks ago, but emailed me to say it was Canceled. I was able to get ahold of the customer (it was an online order) and confirm that she was the one who canceled it....she wasn't and was quite surprised. She hadn't been notified in any way.

I emailed HO instead of getting on hold for hours (i had an appt, so couldn't), and they sent me a response fairly quickly that the payment was processed fine, and the order was released for shipment. Now, mind you- it was on hold for almost 2 weeks! Now, it's seems stuck in limbo still just saying "Shipped". But there is no shipping number. This was on Monday.

I've got another order that seems to be just stuck at "Received" for a week too. I'm hoping it's just because it's the first week of the month, but I've done other orders at this time and they moved fast.

 

[BlessedWifeMommy]

How long will it take for an order to show the Tracking number once it shows a status of "Shipping"?

Once it changes from Picking to Shipping, I usually see a tracking number the next morning. I think you need to call...

 

[Admin Greg]

It is difficult to give a specific timeline for when an order will show a tracking number after it has been marked as "shipped" because it depends on several factors, such as the shipping method selected, the volume of orders being processed, and the efficiency of the shipping company. However, in most cases, the tracking number should be available within 1-2 business days after the status has been updated to "shipped." If it has been longer than that and there is still no tracking number available, it is best to contact the company directly to inquire about the delay and possible solutions.