When a Host Cancels Then Reschedules...

Click For Summary

Discussion Overview

The thread explores experiences and opinions regarding the challenges faced when a host cancels and then reschedules a party. Participants share their strategies for handling such situations and the varying outcomes they have encountered.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, mentions that they typically do not rely on rescheduled shows and seek confirmation of the host's commitment to the new date.
  • Another participant shares their experience of offering catalog shows after being burned by last-minute cancellations, emphasizing the importance of rebooking dates for other clients.
  • Several users note that the success of rescheduled shows varies greatly, with some hosts having successful parties while others do not.
  • One participant mentions that they have fewer issues with rescheduling since they started sending invitations themselves, suggesting this approach helps manage expectations.
  • Another participant discusses the importance of understanding the reasons behind a host's cancellation or rescheduling, aiming to provide reassurance before setting a new date.
  • One participant expresses frustration with hosts who do not follow through on their responsibilities, suggesting that they may not receive the same coveted dates again if they cancel without valid reasons.

Areas of Agreement / Disagreement

Views differ on the effectiveness and reliability of rescheduled shows, with some participants experiencing success while others report challenges. No clear consensus emerges on the best approach to handling cancellations and rescheduling.

Contextual Notes

Participants share personal experiences and strategies related to managing host cancellations and rescheduling, reflecting a range of outcomes based on individual circumstances.

Who May Find This Useful

Consultants navigating similar challenges with host cancellations and rescheduling may find the shared experiences and strategies relevant to their own practices.

P
pamperedmomto3
Messages
211
When a host cancels then reschedules do you typically have success at the show or do they usually bomb? Do you reschedule on your terms or do you do it without any stipulations or specific dates? I don't mean a cancellation that is due to unforseen circumstances, more along the lines that they just didn't do what they were supposed to do.
 
After getting burned a few times and not being able to re-book the date for someone else................. I offer them a catalog show. Then I coach it that way.

I book the date for someone else if I can. What I HATE is the last minute "re-schedule". Then I can't re-book the date!
 
When someone cancels like that, I'll reschedule, but I don't 'count' on it. I also ask them to let me know how committed they are to the new date....since I'm going to block it from anyone else booking it.....and that's my income.

Almost always, I find the show ends up just okay, but I did have one that was a whopper.
 
It all depends! I've had hosts cancel and reschedule and have a great party and I've had hosts cancel, reschedule, reschedule, reschedule... And then when they finally have their party it bombs. It's all up to the host. Sometimes stuff happens that is out of the host's hands that she has to cancel and other times it's just the host. Don't count all your chickens until the eggs hatch!
 
I don't get too many reschedules like that, because I mail out the invites - so I know far enough in advance if the host is going to fade out. I have had some this past winter cancel because of illness, etc....but their shows seem to do well when they do have them.
I put a little blurb into my Host Letter about how this is a fun job - but it is still my job, and my family depends on this income, so please let me know at least 3 weeks in advance if you need to cancel, so I'm not unemployed for the evening. This seems to work well - the few cancellations/reschedules I've had have been apologetic - "I know this is your job, and I am so sorry to have to call to reschedule......." I offer to help make the cancellation calls, and let guests know about the rescheduled date. I've actually gotten several individual orders by doing that - when people have something they really needed to order, and couldn't wait for the new date!
 
Becky is speaking (er typing) my thoughts too - thanks Becky!
 
pamperedlinda said:
Becky is speaking (er typing) my thoughts too - thanks Becky!
Click to expand...

No problem!:p you should be a little frightened if you start thinking like me though!:eek:
 
I think it really depends on the host. I've had hosts change their day for earlier the same week, a week away and a month away. I've learned that a host only gets 2 reschedules and then I drop the idea of having a cooking show and start asking if they would like it to be a catalog show.
I've also been working on getting to the real reason they are canceling or rescheduling. I want to reassure and encourage them before just caving in and giving them a new day.
 
It's hard if they just didn't do anything. I would offer to send the invites (just ask for the stamps or have her reimburse you or whatever) and one thing some people do is if they originally picked a Saturday or more coveted day, they don't get that one again. After all, they may change it again.
 
I have also had a lot less problems with this since I started to do the inviations. Just a thought. :)
 

Frequently Asked Questions

What happens if a host cancels their party?

If a host cancels their party, they can choose to reschedule it for a later date. It's important to communicate with the host about their options and ensure they understand the process for rescheduling.

Can a host reschedule their party more than once?

Yes, a host can reschedule their party multiple times, but it's best to do so within a reasonable timeframe. Frequent rescheduling may affect guest attendance and overall enthusiasm for the party.

Will the host still receive their host rewards if they reschedule?

Yes, the host will still be eligible for their host rewards as long as the rescheduled party meets the necessary criteria, such as guest attendance and total sales. It's important to confirm the new date and ensure it aligns with the rewards program.

How should a host communicate the cancellation and rescheduling to their guests?

The host should reach out to their guests as soon as possible, either through a group message, email, or phone call. They should explain the situation, provide the new date and time, and encourage guests to still participate.

What if the new date for the rescheduled party doesn't work for some guests?

If the new date doesn't work for some guests, the host can consider offering an alternative way for them to participate, such as a virtual option or a special promotion for those who cannot attend. It's important to keep the lines of communication open and flexible.

You must log in or register to reply here.

Similar Pampered Chef Threads

How to Respond When a Party Host Cancels?
  • babywings76
    • Pampered Chef Shows
Replies
5
Views
3K
minirottie
Calls or Emails When Host Coaching???
  • DebPC
    • Pampered Chef Shows
Replies
4
Views
3K
Wildfire
How Do I Handle a Host Who Cancels Last Minute?
  • kristina16marie
    • Pampered Chef Shows
Replies
26
Views
4K
kristina16marie
Maximizing host cancellations: A smart approach to rescheduling parties
  • PamperedGinger
    • Pampered Chef Shows
Replies
4
Views
3K
Wildfire
Do the Host Specials Run on a Calendar Year?
  • stephaniekocala
    • Pampered Chef Shows
Replies
6
Views
8K
melheather
Maximizing Bookings with Host and Guest Specials | Seasonal Catalog Ideas
  • leshelman
    • Pampered Chef Shows
Replies
2
Views
6K
sailorsarah
Host Packet Letter From Another Ds Company
  • cookiebug
    • Pampered Chef Shows
Replies
19
Views
4K
chefheidi2003
You Know It Will Be a Great Party When Your Host
  • kcmckay
    • Pampered Chef Shows
Replies
2
Views
1K
Chef Endora
How Would You Respond to This Host?
  • Jennie50
    • Pampered Chef Shows
Replies
17
Views
3K
Sheila
Boost HWC Sales with a May Host Incentive - 20 Products for Free!
  • wadesgirl
    • Pampered Chef Shows
Replies
9
Views
2K
wadesgirl
Back
Top