Calls or Emails When Host Coaching???

[DebPC]

I've always done the 3 call system when they book 3 or more weeks out. So often now my host and I end up playing telephone tag. So I've done some emailing. What's everyone else doing?
All email, all telephone, a mix??? Do you feel what you're doing is successful?

 

[esavvymom]

my NED does emails and text messages alot I think. But I think the key is to ask the host what is the best method to keep in touch, and also, maybe schedule that last call or find out the best TIME to call. (and if you text message, and she replies, you KNOW she has her phone on her. You could ask if it would be a good time to call real quick...)Other than that, I'm not much help. My cooking shows have been next to non-existent for quite awhile (mostly individual orders/cat shows in which I am the host)...so not many hosts to coach right now.

 

[jpanzenhagen]

Most of my hosts prefer e-mail or texting, which is fine with me. I send out a 5-day series of e-mails when they first book and then one per week after that.

 

[raebates]

I'm with Bobbi. I tell my hosts that I am happy to use whatever contact method they prefer. Recently they've run the gammut. One host (we closed today with a sales total of $1,107.50!) was exclusively through FB messages. My host for tomorrow night has been all emails. Some hosts are text only. Others are all about the phone calls. My theory is that whatever my host's favorite method of communication is my favorite for getting in touch with her (or him).

 

[Wildfire]

Hi there! I completely understand your frustration with playing telephone tag with your hosts. I have found that a combination of email and phone calls works best for me. I usually start with an initial phone call to set up the date and time for the party, and then follow up with an email to confirm all the details and provide any additional information or reminders. If necessary, I will also send a quick email reminder a few days before the party to make sure everything is still on track. I have found that this approach helps to minimize the back-and-forth and ensures that everyone is on the same page. Overall, I have had great success with this method and my hosts appreciate the convenience of being able to communicate via email as well. Hope this helps!