What should I do about a new consultant who quit without doing anything?

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Discussion Overview

The thread discusses the experience of a consultant dealing with a new recruit who has decided to quit without engaging in any business activities. Participants share their personal experiences and thoughts on how to handle such situations, including feelings of frustration and potential approaches to maintain a positive relationship with the recruit.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant expresses frustration over a recruit who signed up but did not engage in any activities, feeling it is unfair that the recruit retains the kit and products without contributing.
  • Another participant shares their experience of a recruit who stopped communicating entirely, suggesting that maintaining occasional contact could be beneficial.
  • Several users mention the importance of the recruit notifying their sponsor about their decision to quit, appreciating the courtesy of communication.
  • One participant reflects on their own fears as a new consultant about potentially losing their kit, which motivated them to complete their initial shows.
  • Another participant discusses the idea of requiring recruits to complete a certain number of shows within a timeframe to keep their kit, noting that this approach has worked for them.
  • Some participants question the feasibility of retrieving the kit if the recruit has not fulfilled their contract, expressing curiosity about the policies in place.
  • One participant shares their recruitment statistics, noting the varying levels of success among their recruits, and emphasizes the value of persistence despite frustrations.

Areas of Agreement / Disagreement

Views differ on how to handle the situation with the recruit who quit. Some participants suggest maintaining a positive relationship, while others advocate for a more assertive approach regarding contract obligations. No clear consensus emerges on the best course of action.

Contextual Notes

Participants share personal anecdotes and experiences related to recruiting and managing new consultants, reflecting a range of emotions from frustration to encouragement.

Who May Find This Useful

Consultants who are navigating similar challenges with new recruits may find the shared experiences and perspectives helpful in understanding different approaches to such situations.

nicolespcshows
nicolespcshows
Messages
177
All,
I just don't know how to handle this woman...she was so excited about having her own business...she signed up in Aug so she would get the knives and the extra stuff free and hasn't done anything since. She sent an e-mail to me and my director yesterday saying that she was sorry but she wasn't going to do this. What do I do? It really isn't fair that she bought the $90 kit and now has $350 in product that she is going to keep without doing a thing. I am frusterated.:mad:
 
It happens. At least you got a note from her. I had a recruit who did that and just stopped answering my calls.

It would be nice if we could go repo the kit, but since the kit agreement is between her and the HO, it's up to them.

I'd keep in occasional touch with her. She may continue to be a customer. And may even decide to resign at a later date when it fits better in her life.
 
  • Thread starter
  • #3
Thanks Ann...I will do that. Did you get any snow up there yesterday?
 
at least she gave you the courtesy of letting you know!!
 
dannyzmom said:
at least she gave you the courtesy of letting you know!!
Click to expand...
That's a great point. I would leave it on a postive note, as much as it would disappoint me! It may just not be a good time for her. Ask her if you can keep in touch with her and if/when she's ready, you'll be there. You could wind up like another Nikked! Wouldn't that be awesome!
 
nicolespcshows said:
Did you get any snow up there yesterday?
Click to expand...

Actually, yes. I had to stop at the store on my way home from work and it was comin' down! Blowin' all over the place. Didn't stick, of course. The ground is still too wet and warm for that. But they moved up the Tigers game from 8:00 tonight to 4:30 this afternoon, in part so that it's a couple of degrees warmer. Go Tigers!
 
HO usually says to keep the kit, but I think that is a bad practice to get into...especially if the word gets around that you don't have to complete your contract. I would do a couple of things...1. Tell her she has to complete her LEGAL contract that she signed. 2. Let her know that if she doesn't complete her contract by x date (usually the end of the Super Starter period) that you would be by to pick up her kit and paperwork. Just do it in a calm, "this is the way it is" tone of voice and that there is nothing she can do about it. 3. Let her know that this is a company you love and that you will do anything to see it isn't hurt nor its reputation tarnished.HTH
 
When I was a SS I really thought that PC was going to storm my house one day and take my kit! It was kind of motivating, but I did my first couple of shows out of fear that I wasn't going to get my shows in and PC was coming to collect my kit.
 
cmdtrgd said:
HO usually says to keep the kit, but I think that is a bad practice to get into...especially if the word gets around that you don't have to complete your contract. I would do a couple of things...1. Tell her she has to complete her LEGAL contract that she signed. 2. Let her know that if she doesn't complete her contract by x date (usually the end of the Super Starter period) that you would be by to pick up her kit and paperwork. Just do it in a calm, "this is the way it is" tone of voice and that there is nothing she can do about it. 3. Let her know that this is a company you love and that you will do anything to see it isn't hurt nor its reputation tarnished.

HTH
Click to expand...

Can you actually do this?? If the contract is between the recruit and HO and the HO says they can keep it then how is it ok for you to go take her kit? What are you going to do with the kit...mail it back to HO? It's not your kit either? Not trying to sound rude...I'm genuinly curious! I'm new to PC and attempting my first recruits and have wondered what would happen in this case. TIA for the information!
 
Kit-NapperSadly this has happened to many of us. I now tell my recruits that they MUST complete there first 4 shows by-----date. (Usually within 6 weeks) in order to KEEP the kit. They have been qualifying this way. It used to be you encouraged them to do shows right away so that they had a Great start, this works for some but not all. I like this new method better!

For your recruit that Canceled you can't really take her kit but, you can ask her how you may help her to get some shows in. This may be for her to have some catty's or whatever. Remember your are her coach and she is probably just stressing. We All do this at times. If she really doesn't want to TRY then as the other poster (sorry can't remember who) said let her know that she can still be a Great customer and when the timing is better for her you can help her get going again.

P.S. if she says NO for Now go get those original bookings!
Good Luck sorry so Looooooonnnnnnnnngggggggggg Winded. lol :eek:
Laurel
 
Bexs50 said:
Can you actually do this?? If the contract is between the recruit and HO and the HO says they can keep it then how is it ok for you to go take her kit? What are you going to do with the kit...mail it back to HO? It's not your kit either? Not trying to sound rude...I'm genuinly curious! I'm new to PC and attempting my first recruits and have wondered what would happen in this case. TIA for the information!
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If you reread my post, you'll notice that I said to tell her that. I didn't say to do that. ;)
 
I always tell my potential recruits that although PC has never gone after a consultant that does not fulfill her legal obligation, I would HATE for them to be the first one!! Then I tell them that in all honesty it is SO simple to just qualify!!
As far as numbers go in that arena...I have signed 10 over my 4 years. 7 have qualified, 2 have never turned in ANY sales, and 1 turned in 1 show. Of course, I have never had 5 active AND QUALIFIED at the same time! 1 promoted past me (she was an AWESOME recruiter but just lost her Directorship and went inactive!).
 
I don't know the details but I do know that my AD picked up a kit after the person said they weren't going to do it.
 
I was so stressed about getting qualified that I couldn't even imagine myself just quitting! Thanks to a great friend/host I qualified with my first show. Sorry this has happened to you. Makes me re-think my thoughts on trying to get promoted. Do I really want to deal with this?
 
I know what you mean, Rhonda! I have recruited three. Two went inactive before qualifying and my third just qualified. While I am very frustrated about the first two, just seeing what PC has done for the third makes the other crap worthwhile. So, don't let the stories deter you from helping others!

BTW: LOVE your signature!
 
Go Tigers!
chefann said:
Actually, yes. I had to stop at the store on my way home from work and it was comin' down! Blowin' all over the place. Didn't stick, of course. The ground is still too wet and warm for that. But they moved up the Tigers game from 8:00 tonight to 4:30 this afternoon, in part so that it's a couple of degrees warmer. Go Tigers!
Click to expand...

Congratulations, Ann and to the rest of the Cheffers who have been rooting for the Tigers!
 
Thanks, Harriet. I think I'm going to put together a World Series phone/e-mail sale together for next Saturday. Anne - you beat me to it! I was going to comment on Rhonda's awesome sig.(I'm way too antsy this evening. Don't know if it's the Tigers' win, or the fact that I got three bookings ON MY CALENDAR at my show this afternoon - and there were only 7 people there!)
 
chefann said:
(I'm way too antsy this evening. Don't know if it's the Tigers' win, or the fact that I got three bookings ON MY CALENDAR at my show this afternoon - and there were only 7 people there!)
Click to expand...
That's FAB-U-LOUS!!!
 

Frequently Asked Questions

What should I do first when a new consultant quits without doing anything?

First, reach out to the consultant to understand their reasons for quitting. This can provide valuable insights and help you address any issues that may have contributed to their decision. A simple phone call or message can go a long way in showing that you care about their experience.

How can I prevent new consultants from quitting early in the future?

To prevent early dropouts, ensure that new consultants receive adequate training and support from the beginning. Create a welcoming environment, provide resources, and establish regular check-ins to help them feel engaged and motivated in their new role.

Should I replace the consultant immediately, or wait?

It’s best to wait before replacing the consultant. Take the time to evaluate the situation and gather feedback. This will help you understand any underlying issues and improve your onboarding process for future consultants.

What can I learn from a consultant who quits without doing anything?

A consultant’s decision to quit can be a learning opportunity. Analyze the onboarding process, communication methods, and support systems in place. Identifying gaps can help you enhance the experience for future consultants and reduce turnover.

Is it common for new consultants to quit without making sales?

Yes, it is relatively common for new consultants to quit without making sales, especially if they feel overwhelmed or unsupported. Understanding that this is a part of the business can help you focus on improving the onboarding experience and providing better support to new team members.

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