Website Order From Someone I Don't Know!

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Discussion Overview

This thread discusses unexpected orders received by consultants from individuals they do not know personally. Participants share their experiences and thoughts on how these orders may have come about, as well as the feelings associated with receiving such orders.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a Senior Consultant, received a $75 order from someone unknown to them and expressed happiness about the unexpected order.
  • Another participant congratulated the first for the unexpected order and hoped they could find a way to thank the customer.
  • Several users mentioned the possibility that the customer might have received the consultant's information from someone at a previous show.
  • One participant noted that they had received random orders from individuals who opted out of contact, expressing a desire to thank those customers.
  • Another participant shared a similar experience of receiving a contact from a local radio station for a vendor event, questioning if there was a glitch in the system.
  • One participant recounted receiving a $98 order from a neighbor on a military base, highlighting the connection through a catalog request made previously.

Areas of Agreement / Disagreement

Views differ regarding the source of the unexpected orders, with some participants suggesting connections through shows or events, while others express uncertainty about how customers found their information.

Contextual Notes

Participants shared personal experiences related to receiving orders from unknown customers, often in the context of community events or local connections.

Who May Find This Useful

Consultants interested in understanding the dynamics of unexpected orders and the potential connections within their local communities may find this discussion relevant.

ShelbyMichalek
ShelbyMichalek
Messages
1,372
Did the Home Office Lead system change or glitch? I know that's not likely, an I'm not complaining, but I just got a $75 order from someone I couldn't possibly know. I'm only a Senior Consultant, I'm pretty sure only Team Leaders and above get HO leads.

She opted out of me contacting her so I only know her first & last name but when I went to "facebook search" her I found her. She lives local to me (that's why I'm sure she's the one that ordered and not just another person with the same name on facebook) but that's all we have in common. No friends or groups in common. She's not a member of my fanpage either.

When I get back home (we're out of town) I'll see if I got her name on a drawing slip from a small vendor event I did recently but I don't know her at all!

I'm very happy for her order but I'm hoping I met her at that vendor fair so that I at least have an email address I can call to thank her!

This really made my day though!! A $75 order out of the blue!?! In case anyone's slightly curious, she ordered a food chopper, a microplane coarse grater and 5 islice. Sounds like she's buying Christmas gifts :D
 
Yay for you! Hopefully you can find her info so that you can at least tell her, "Thanks!" Congrats on your "out-of-the-blue" outside order!
 
She could have got your information from someone who was at a show! That always feels good!
 
  • Thread starter
  • #4
wadesgirl said:
She could have got your information from someone who was at a show! That always feels good!
Click to expand...

I would love to say that but I haven't done any shows in my area with anyone who wasn't a friend (meaning I knew all the guests as personal friends) and she wasn't a mutual friend of anyone on Facebook. After re-checking I realized she seems to have ties to the military community I'm part of and it's more than likely I met her at the vendor event. Which means it's very possible I have her email address at the very least. :)
 
It's funny because I've had a few random orders here and there, who opted out of contact, which I can understand..but they're missing out on my just being able to say "thank you very much"
 
You know I wonder if there is some sort of glitch going on, because I'm just a Senior Consultant and the other day I got contacted from a guy who works for a local radio station. He's in charge of this women's night event and they are looking for vendors. He said he went to the PC website and looked up for a local consultant and was given my contact info. It was very weird! Cool, though, but weird. ;)
 
WooHoo!I came home tonight to an e-mail for $98 ~ she lives one building over from us on the military base in Japan. Last month, she saw my van with the PC Logo, knocked on the door & asked hubby for a catalog. He gave her a F/W 2010! I didn't even know I still had F/W 2010 catalogs in the house!!! But she decided now is a good time to order. Luckily, I'm closing a catalog show for another wife on the base on the 15th, so I could add her order to that girl's show & boost her sales by $98! She'll be ecstatic when she sees my Facebook message! LOL
 

Frequently Asked Questions

What should I do if I receive a website order from someone I don't know?

If you receive a website order from someone you don't know, it's important to verify the order details. Check the order confirmation email for the customer's information and reach out to them if necessary. You can also contact your direct sales company for guidance on how to handle unexpected orders.

Is it safe to process an order from an unknown customer?

Generally, it is safe to process orders from unknown customers, as long as the payment has been successfully processed. However, if you have concerns about the legitimacy of the order, you can take extra steps to verify the customer's identity before shipping the product.

How can I protect myself from fraudulent orders?

To protect yourself from fraudulent orders, ensure that you only ship to verified addresses and consider using tracking services for shipments. Additionally, familiarize yourself with common signs of fraud, such as unusually large orders or requests for expedited shipping to different addresses.

Can I refuse to fulfill an order from someone I don't know?

Yes, you can refuse to fulfill an order if you have valid concerns about its legitimacy. It's important to communicate with your direct sales company for guidance on their policies regarding order fulfillment and customer verification.

What should I do if I suspect a scam?

If you suspect a scam, do not process the order. Document any suspicious details and report them to your direct sales company. They can provide support and help you determine the best course of action to protect yourself and your business.

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