I had a show today and my host mentioned that her SIL placed an online order but she didn't see it come through, and I also hadn't seen it come through. However... I did see an individual order come through my website earlier this week, a name I didn't recognize, and I'm not getting HO leads this month. Sure enough, it was her SIL. Problem is, not only did she not order through my host's show, she also order some HWC and outlet items- I think she only ordered one item that she would have been able to get through the show. What would you do for the host in this instance? I want her to receive SOME sort of credit for the sale, it's not her fault that her SIL didn't order through her show... I was thinking about just tacking the extra sale onto her show total at the end if it would put her into the next level of host benefits, but would you only count the regular item, not the HWC or outlet items? Or would you take another approach all together? TIA!