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Pampered Chef: Customers using the website on their phone to order

  1. Bren706

    Bren706 Senior Member Gold Member

    I recently did a virtual Facebook party and the host just contacted me to let me know that her friend is having a hard time ordering through the website using the internet on her phone. Can someone remind me what the issue is? I remember reading about that somewhere, but can't find it now.
    Jul 15, 2015
    Tenille V. likes this.
  2. Tenille V.

    Tenille V. Member

    I just had someone with the same problem. I called Customer Service, but all they were able to do is verify that there was no order. Since there was nothing for them to see, they weren't able to give me any reason on why it didn't work on her phone.

    I'd love to know as well if anyone knows.
    Jul 18, 2015
  3. I usually have a problem putting in the phone number. I copy the phone number then paste it in the box
    Jul 18, 2015
  4. raebates

    raebates Legend Member Staff Member

    It isn't particularly mobile-friendly. They announced that that will be fixed over the next several weeks.
    Jul 20, 2015
    Bren706 likes this.
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