VistaPrint Complaints: What You Need to Know | Consumer Reviews

[erinb]

Hey all,

Just wanted to give everyone a heads up on what I just discovered when I googled Vista Print. I know many of you have ordered from them.

Consumer complaints about VistaPrint.com

 

[chefann]

Many of those charges are tied to the VistaPrint Rewards program, which is a "free" offer after you check out. I had seen something earlier that people had a problem with VP continuing to charge for it, even when customers requested it be stopped.

 

[pamperedlinda]

Many of those charges are tied to the VistaPrint Rewards program, which is a "free" offer after you check out. I had seen something earlier that people had a problem with VP continuing to charge for it, even when customers requested it be stopped.

The first time I ordered from Vista Print I clicked on that without realizing what I had done. I called the customer service number immediately and spoke with a very friendly person who reversed it. I've never been charged. Serves me right for being click-happy!

 

[jrstephens]

I almost clicked it the first time I order but thankfully saw it right before i submitted it. I haven't had a problem since now I remember to look for it, ha! My only problem is I order a lot of stuff I do not need since it is so cheap. I just threw away abunch of 2007 dated stuff that I never used. I have to keep myself off there!

 

[Kitchen Diva]

I did the same thing as Linda- I read the microscopic print at the bottom that said if you try to redeem this $10.00 coupon to use on your next order, you'll get charged $14.95 per month...

So I called right away and had it cancelled. I've used no fewer than 3 different debit cards for Vista Print, I should run and go check to make sure I haven't gotten any fraudulent charges, but I'm pretty sure that I have not. DH would have said something to me while working on the check book...