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There are a few possible reasons for this issue. First, make sure your oven is preheated to the correct temperature and that the stone is properly placed in the oven. Also, be sure to use a light coating of flour or cornmeal on the stone to prevent the dough from sticking. If your crust is still burning, try reducing the oven temperature and extending the baking time. You can also try placing the pizza on the top rack of the oven instead of the bottom.
To prevent sticking, lightly coat the stone with flour or cornmeal before placing the pizza on top. You can also use parchment paper or a pizza peel to transfer the pizza onto the stone. It's also important to make sure the dough is not too wet or sticky before placing it on the stone.
Uneven cooking can be caused by a few factors. Make sure the oven is preheated to the correct temperature and that the stone is properly placed in the oven. You can also try rotating the pizza halfway through the baking time to ensure even cooking. If your oven has hot spots, you may need to adjust the placement of the stone or use a baking sheet underneath to distribute heat more evenly.
We do not recommend using a metal pan on top of a stone for pizza. The metal can interfere with the heat distribution and cause uneven cooking. It is best to place the pizza directly on the stone for the best results.
It is not recommended to use soap or detergent to clean your pizza stone, as it can be absorbed into the stone and affect the taste of your food. Instead, scrape off any excess food with a spatula or scraper, and then rinse with water and a gentle brush if needed. Let the stone air dry completely before using it again. Over time, the stone may darken and develop a patina, which is normal and can enhance its non-stick properties.