Troubleshooting: How to Print Guest Receipts with pp Plus Conversion - Schel

Click For Summary

Discussion Overview

This thread revolves around troubleshooting issues related to printing guest receipts after a software conversion, with participants sharing their experiences and suggestions for resolving the problem.

Discussion Character

  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant, identifying as Schel, expresses frustration with the new system and difficulty in printing guest receipts.
  • Another participant provides a step-by-step explanation on how to print receipts, mentioning the need to select a show first.
  • One participant suggests watching videos in the "Quick Start Guide" for additional help.
  • Another participant shares the location of the print option on the interface, offering reassurance about adapting to the new system.
  • Schel acknowledges the help received and mentions the need to close other windows to improve computer performance.
  • Schel also expresses a dislike for change, highlighting a common sentiment among users adjusting to new software.

Areas of Agreement / Disagreement

Views differ on the ease of adapting to the new system, with some participants providing helpful tips while others express frustration with the changes.

Contextual Notes

The discussion reflects the challenges faced by users transitioning to a new software version, particularly in relation to printing functionalities.

Who May Find This Useful

Consultants experiencing similar issues with the software conversion or those seeking peer support in troubleshooting technical problems.

schel
Messages
787
I have converted, and am HATING IT... Can't figure out how to print guest receipts. Could anyone help the computer challenged person here to do this? I need to do this soon, my host has her things and I need to get receipts over to her within the hour...
Thanks.
Schel
 
Select the show in the lower left area, then click on "print receipts" just above that little window. It will become "available" after you have a show selected. There will be another window that opens that will allow you to pick which receipts to print.I also suggest that you watch the videos in the "Quick Start Guide" area on the welcome screen when you have a chance.
 
  • Thread starter
  • #3
Thank you Ann, I'll give it a try now. I have to close out all other windows or it boggs my computer down. If I can't figure it out, I'll be back. So glad you helped me with this, my director is not answering either phone right now, she might have a show, so I came here for an answer. I knew someone would help me out!
Thanks again!
Schel
 
It's located midpage just under contacts and show icon. Before the show boxes or columns. Hope that helps! Dont' worry, you will get used to it! ;)
 
  • Thread starter
  • #5
Thanks! I hate change!
Schel
 

Frequently Asked Questions

What is the pp Plus Conversion - Schel?

The pp Plus Conversion - Schel is a system used by Pampered Chef consultants to manage sales and track guest orders. It allows for seamless integration of guest receipts and order details, making it easier to provide accurate documentation to customers.

How can I access the guest receipt printing feature?

To access the guest receipt printing feature, log into your pp Plus account and navigate to the sales section. From there, you can select the specific order you wish to print a receipt for and choose the print option.

What should I do if the guest receipt does not print correctly?

If the guest receipt does not print correctly, first check your printer settings to ensure it is connected and configured properly. You may also want to refresh the page and try printing again. If issues persist, consider reaching out to technical support for assistance.

Can I customize the guest receipts before printing?

Yes, you can customize guest receipts before printing. Within the pp Plus interface, you can adjust details such as the guest's name, order items, and any additional notes you wish to include on the receipt.

Is there a way to print multiple guest receipts at once?

Yes, you can print multiple guest receipts at once by selecting the orders you wish to print from the sales section. Look for a bulk print option that allows you to generate receipts for all selected orders simultaneously.

Similar Pampered Chef Threads

  • Malinda Klein
  • Business, Marketing and Customer Service
Replies
13
Views
2K
NooraK
  • jenniferlynne
  • Business, Marketing and Customer Service
Replies
4
Views
5K
Jules711
  • PCwithStay-C
  • Business, Marketing and Customer Service
Replies
7
Views
2K
cathyskitchen
  • ChefMary412
  • Business, Marketing and Customer Service
Replies
10
Views
2K
DebbieJ
  • kisrae
  • Pampered Chef Recruiting
Replies
2
Views
1K
chefann
  • wadesgirl
  • Business, Marketing and Customer Service
Replies
5
Views
1K
pamperedlinda
  • kcjodih
  • Business, Marketing and Customer Service
Replies
4
Views
1K
c00p
  • pelamm
  • Business, Marketing and Customer Service
Replies
4
Views
2K
AnaCash
  • newmexgirl
  • Business, Marketing and Customer Service
Replies
2
Views
2K
chefann
  • pletcherdee
  • Pampered Chef Shows
Replies
2
Views
1K
pletcherdee
Back
Top