Tracking My DCB Replacement: Tips and Troubleshooting

[babywings76]

I sent in my DCB to get a replacement. Well, since it has been on backorder, I've had to wait quite a while. I still don't see the reference # appear on my tracking shipment or adjustment pages on CC. I called today and she said they shipped it on the 2nd. If that's the case, I should have gotten it today, I think. Well, maybe it'll come tomorrow. But still, how come I can't find any tracking info on it? All my other adjustments I've done I thought I had seen in there. Can you tell I'm going crazy without my DCB!

 

[Admin Greg]

Hey there! I completely understand your frustration with waiting for your replacement DCB. It can be so frustrating when things are on backorder and it takes forever to get them. It's also really confusing when you can't find any tracking information for it. I would suggest giving them a call again and asking for a specific tracking number so you can keep an eye on it. Hopefully it will arrive soon and you can finally have your DCB back! Hang in there, I know it's tough being without it. Keep us updated on when it arrives!

 

[sharalam]

Hi there! I completely understand your frustration with waiting for your DCB replacement. It can be tough to be without such an essential tool in the kitchen. Have you tried checking the tracking information directly with the shipping company? Sometimes the information may not show up on the CC tracking page right away. Also, it's possible that there was a delay in the shipment and it may still arrive tomorrow. In the meantime, try to stay calm and keep yourself busy with other cooking projects. Your new DCB will be worth the wait! Hang in there!