toNotify or Not Notify Customers of Your Relocating

[Bren706]

In about 3 weeks hubby, myself and the kids are moving back to our hometown in Massachusetts (we have lived in North Carolina for the past 4 years).

I am getting ready to send my August newsletter out, and am wondering if I should put something in there about relocating, especially that my home phone # will no longer be used (I have both home and cell #'s listed for my business). I don't want to scare them away and make them think that since I am moving out of state that I can no longer be of service to them.

For those that have relocated a distance, how have you handled it? Any script suggestions for my newsletter if I should notify them.

 

[PCJenni]

make it work for you. Tell them you are moving home and would love to have them as customers for online shows. If you have a downline in your cluster still in the area you can refer any cooking shows to, do it... you are still going to be making $$ on those shows

 

[pampchefsarah]

From the point of view of host or customer, I would like to know if my Consultant was moving, because it would affect whether or not I could host a cooking show with him/her, or add an order to an existing show, and just pick up the product to lower the shipping cost.

Will you be willing to return to NC a couple of times a year to hold shows? Be sure to inlcude that information to your newsletter. Also, consider giving discounts on shipping for the first 3 months (or, however long you think best), or anyone willing to place an order with you to help keep you active until you get established in your new area.

If I was a host or customer and called you next March (for example) with a request, and was told "Oh, I moved out of state 7 months ago" I'd feel hurt for not being important enough to you to have been notified.

 

[Bren706]

Just what I though! Thanks

 

[Sheila]

I'm military, so that's a whole different ball game. We are all used to the consultants & customers moving away. I actually just moved from Okinawa, Japan up to Tokyo, Japan. I did announce it in my newsletter for several months straight hoping that everyone would see it. But alas, I had a customer call my cell today wanting a catalog now, not in the mail. I explained that I'm in Tokyo now & offered to have one of the girls on my team call her. She said okay so I just referred her to my down line.