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This thread explores the challenges and experiences of Pampered Chef consultants regarding the timing of order submissions, particularly the tendency for many orders to be submitted at the end of the month. Participants share their personal experiences with hosts and the impact on their business practices.
Views differ among participants regarding the reasons for delays in order submissions and the effectiveness of the company's planning. While some express frustration with hosts, others emphasize that they do not intentionally hold orders.
The discussion reflects the personal experiences of consultants navigating the complexities of host interactions and order timing, particularly during busy periods.
This thread may be of interest to Pampered Chef consultants looking to understand common challenges related to order submissions and host management.
I think a lot of other DS companies may be changing that policy and I would prefer not to do that. It would cause an accounting nightmare. Receipts and 1099s would not accurately reflect the movement of money and the IRS could have a field day if they wanted!pampchefrhondab said:I think there are several different things they can do to help with this problem. First, they could plan on working the first weekend after the end of the month if it is late in the week. Jan. 31 was on a Thursday. If the orders came in at midnight that only gave them one day to work on them and then two days off. No wonder it took so long to get orders out. Not to mention they had consultants ordering new spring products/supplies.Another thing they could do is let us keep our commission up front and only issue us checks for the upper levels and bonuses. Example my show total is $475, I would only have to send in $370.50 (plus tax/shipping charges). I would keep my 22% commission up front. If I knew I was going to get $104.50 the day the show closes I would be pushing for it to close as soon as possible. If I know I'm not going to get my money until the 8th of the next month I don't really have a big incentive to get it in sooner. This is the way many DS companies do it. This does not mean I try to hold my shows until the end of the month by any means. I like to close them as soon as possible. I have a host who had a show a week and a half ago I have called about 6 times to try and close her show. Although I don't think I'll get her to close it until her Mom gets back from a cruise. They did the show together. The Mom did a great job getting her orders in before the trip (the show was Mon. and she left Thurs.), but she gave everything to her daughter who was collecting orders herself since none of her friends showed up the night of the show. I don't think we will know what the Mom wants to order for free and 60% off until she returns now.I have another host MIA from last month! She is only at $187 and was trying to get to $350 because I had offered a $25 bonus for a $350 show. I have called her about 6 times as well. It's just crazy. I'm going to try to reach her again today. If I don't reach her I'll be sending her an email stating I'm sending in the orders I have received payment for (which aren't enough to equal a show) on Monday. Hopefully this will get her to finish! I didn't get any bookings from this show so I don't care if I make her mad at this point.
janetupnorth said:I think a lot of other DS companies may be changing that policy and I would prefer not to do that. It would cause an accounting nightmare. Receipts and 1099s would not accurately reflect the movement of money and the IRS could have a field day if they wanted!
I think that they had that longer turn around time this month because of all the last minute orders due to the incentive deadlines (and all the other reasons above mentioned) and the fact that the weather has been aweful in that part of the country. It used to take ALL orders almost 2 weeks so even 5 day turn around it fabulous!jrstephens said:I submitted one Feb 15th and 2 boxes shipped on the 19th and the other 2 shipped on the 20th. Still a 5 day turn around and it was not the end of the month. I think no matter what they will always get more on the last day of a commission period during the month.
janetupnorth said:I think a lot of other DS companies may be changing that policy and I would prefer not to do that. It would cause an accounting nightmare. Receipts and 1099s would not accurately reflect the movement of money and the IRS could have a field day if they wanted!
BethCooks4U said:I think that they had that longer turn around time this month because of all the last minute orders due to the incentive deadlines (and all the other reasons above mentioned) and the fact that the weather has been aweful in that part of the country. It used to take ALL orders almost 2 weeks so even 5 day turn around it fabulous!
I submit shows as I get payment and I remind my hosts that everyone wants their stuff ASAP but some just won't do it on our schedule.
PC just sent that out to remind us to try. There are a LOT of consultants who do send all their shows in on the last day of the month every month. The email was a way to try to get them to change their practice without making them feel too bad - and to explain why they haven't achieved the 48 hour turn around we have gotten used to.
I could be wrong but I do think the order processing department works on the first Saturday of the month. Also, I believe that's why our supply/sample orders are slower - they move people over to process show orders during that time. But as Janet said, the belts can hold just so much - it still has to go through the system one box at a time per belt. They recently expanded that area too. We are just too spoiled.![]()
ChefBeckyD said:I let all of my hosts who closed on the 31st know that their show was going to take a few days longer than normal. It was no big deal for any of them.
beepampered said:I find that I end of scheduling my shows in waves and the most end up at the end of the month. Somehow, when I discuss another date with people, they always want the last week. Therefore, I'm closing the show and the end of the month.
HO could "control" our behavior a bit more by changing the incentive dates. I never hold a show or close it early based on commission. I figure it all evens out in the end. I do, however, close shows in a more timely manner if I have an incentive to earn. Change that date and I'll change my close date as well....