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Pampered Chef: Strange orders on Website!

  1. CathyBob

    CathyBob Novice Member Gold Member

    In Canada!

    Has anyone had any orders today of the Knife block and knives? I had someone order 2 of them at $85 :eek:

    My Director has someone order 2 as well and at $95 :eek:

    Something fishy is going on!!
    Oct 3, 2009
  2. jbdowd0798

    jbdowd0798 Veteran Member Gold Member

    thats totally weird! Hope it works out well in the end for you both.
    Oct 3, 2009
  3. Sheila

    Sheila Legend Member Gold Member

    I didn't go look at the current monetary exchange value, but I'm assuming that's way cheaper than it's supposed to be, right??? If so, did you notify your tech support people of a possible price error on the online ordering system?
    Oct 3, 2009
  4. pcchefjane

    pcchefjane Senior Member Gold Member

    They are $415 in USA so I know the exchange rate is not that bad! Wonder if it is a glitch or something! Hope you get this fixed and someone doesn't really get that good a bargain!
    Oct 4, 2009
  5. CathyBob

    CathyBob Novice Member Gold Member

    The price here in Canada is $475

    So $85 is a fantastic deal

    Both of us who have been affected so far (we are both in Quebec) have been trying to contact someone from PC - but being the weekend.... no response!

    I hope they catch it on Monday before it gets send out!!
    Oct 4, 2009
  6. legacypc46

    legacypc46 Senior Member Gold Member

    Go ahead and send an email to tech support with something eye catching in the subject line like:

    "URGENT: Software error! Major pricing errors on websites!"

    A lot of companies have tech guys working on the weekends....even if they aren't answering the phones.
    Oct 4, 2009
  7. JennLizFran

    JennLizFran Member Gold Member

    I'm curious...any news on the knife blocks?
    Oct 5, 2009
  8. stefani2

    stefani2 Veteran Member

    hmm - SO STRANGE!
    Oct 5, 2009
  9. pamperedpatty

    pamperedpatty Novice Member

    Hello Ladies,

    All is well, it was an error on the French side of our websites. The price was 47.50 instead of 475.00!

    Big error but it has since been taken care of.

    It's a good thing to always check our websites and make sure everything is the way it should be.

    Oct 12, 2009
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