Smart Post--Do You Think They'll Return to Fed Ex??

Click For Summary

Discussion Overview

The thread discusses participants' experiences with Smart Post shipping, particularly in relation to delivery times and reliability. Various opinions are shared regarding the efficiency of Smart Post compared to other shipping options.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant expresses dissatisfaction with Smart Post, citing lost shipments and long delivery times.
  • Another participant mentions they have never experienced an issue with orders arriving, even with Smart Post, suggesting it may be a local post office issue.
  • One participant shares their experience of receiving a kit enhancement order quickly, indicating variability in delivery times.
  • Another participant humorously suggests that if the Post Office fails, Smart Post would need to be reconsidered.
  • One participant notes that their Smart Post deliveries typically take 7 to 8 days, attributing delays to local postal issues.
  • Another participant recounts a frustrating experience with a delayed shipment that sat at a nearby location for several days.
  • One participant observes that delivery times seem to have increased recently, expressing a desire for more shipping options.
  • Another participant suggests that using the US Postal Service directly might be more efficient than Smart Post, while acknowledging that they receive their items fine but find it slower.

Areas of Agreement / Disagreement

Views differ regarding the reliability and speed of Smart Post, with some participants reporting delays and others stating their orders arrive without issue. No clear consensus emerges on the overall effectiveness of Smart Post.

Contextual Notes

Participants share personal experiences with shipping times and reliability, highlighting regional differences in postal service performance.

Who May Find This Useful

Consultants interested in understanding the variability of Smart Post shipping experiences may find this discussion relevant.

gailz2
Gold Member
Messages
2,014
I have to say that I have never been a fan of Smart Post. Somehow my shipments from various companies not only take FOREVER, but I have had two different shipments get lost--one was never found from LL Bean, and the other took a month to get to me after a tracking was put on it from Connecting Threads.

I have two non-commission orders in, one is Kit Enhancement that I ordered 4/2 (including the new Mkt. Bag which I wanted to show this month), it was shipped 4/10, and is due to arrive 4/16--I'll believe it when I see it. The other is a Personal Order placed 4/9, shipped 4/10, due 4/17.

I dream for the days when our shipments will return to Fed Ex (the personal order even includes a QSP!).
 
I've never had an order from PC not arrive, even sent smartpost. Could it be an issue at your post office?
 
My kit enhancement I also ordered 4/2 and got it 4/11 and I only live 2 hrs from HO.
It seems like we will have to have more patience for shipments.
 
Well, if the Post Office goes under, then yes, they'll have to get rid of "Smart"Post. ;)
 
Like DebPC I too am only two hours from HO and Smart Posts always take about 7 or 8 days to get to me as well. BUT our neighborhood has always had problems with our post office. Our entire neighborhood did not get mail yesterday for example! No kidding - no one - not one of the 173 homes in a 6 block "block". We get whom ever shows up back at the post office first if it is before 3 p.m. so... So Patience is a virtue! If they only knew about Smart Post when that was written!
 
"Slow Post" (aka Smartpost) is a service of FedEx. I ordered a catty tote that shipped 3/30. It had shown an expected delivery date of 4/11. I finally received it this morning. It sat at a location 2 hours away for 6 days! (at least according to the tracking page). I had a Brownie Pan on my kit enhancement order (received the rest of the order on Wed) that shipped 4/10 and the expected delivery date is 4/18 (via smartpost), and I most likely won't get it til 4/19. Very frustrating.
 
Seems like it has gotten slower - I used to get slowpost deliveries in 7 days but you all are showing even longer times. Ugg.

Too bad they don't give you WI an IL consultants the option of picking things up yourself if you feel the cost of gas is worth getting things faster. lol
 
It seems to me that if they were trying to save costs, it would be better just to use the US Postal Service OUTRIGHT, vs FedEx's lame excuse for service. They can do the Flat-Rate shipping for what WE are paying for the shipping anyway! Anything that doesn't fit into those boxes, should go FedEx regular.Just my opinion- not that it would matter in this case. I get my SmartPost items just fine...but yes, it is slower.
 

Frequently Asked Questions

What is Smart Post and how does it relate to FedEx?

Smart Post is a shipping service that combines the efficiency of FedEx for long-distance transportation with the local delivery capabilities of the United States Postal Service (USPS). This service is often used for residential deliveries, allowing packages to be shipped to a local post office for final delivery by USPS. The question of whether Smart Post will return to FedEx refers to the potential for changes in shipping partnerships or service offerings.

Why did Smart Post stop using FedEx?

Smart Post may have shifted away from FedEx due to various operational, financial, or strategic reasons. Changes in shipping costs, service reliability, or contractual agreements can influence such decisions. Companies frequently reassess their logistics partners to optimize delivery efficiency and cost-effectiveness.

What are the implications of Smart Post not using FedEx?

If Smart Post does not return to using FedEx, it could impact delivery times, costs, and overall service quality. Customers may experience longer shipping times or changes in tracking capabilities. Additionally, the shift could affect how businesses manage their shipping logistics and customer expectations.

Are there any benefits to Smart Post using USPS instead of FedEx?

Using USPS for final delivery can provide benefits such as lower shipping costs for certain packages, especially for residential deliveries. USPS has extensive reach and can deliver to remote areas that FedEx may not service as efficiently. This can enhance overall customer satisfaction by ensuring packages reach their destination reliably.

Will customers notice a difference if Smart Post changes shipping partners?

Yes, customers may notice differences in delivery times, tracking updates, and overall service quality if Smart Post changes its shipping partners. It's important for customers to stay informed about any changes in shipping policies or practices that may affect their orders, as these can directly impact their experience.

Similar Pampered Chef Threads

Replies
10
Views
2K
scottcooks
  • mandydollie
  • General Pampered Chef Chat
Replies
12
Views
2K
ShanaSmith
Replies
15
Views
2K
pamperedlinda
  • pampchefrhondab
  • General Pampered Chef Chat
Replies
4
Views
1K
pampchefrhondab
  • vwpamperedchef
  • General Pampered Chef Chat
Replies
28
Views
3K
missmindym
Replies
5
Views
2K
pampchefsarah
  • Hunter Mom
  • General Pampered Chef Chat
Replies
22
Views
4K
esavvymom
  • WLMcCoy
  • General Pampered Chef Chat
Replies
15
Views
2K
pamperedharriet
  • pamperedmom24
  • General Pampered Chef Chat
Replies
9
Views
1K
chefann
  • crissy11
  • General Pampered Chef Chat
2
Replies
51
Views
5K
trspc
Back
Top