Simplifying Order Forms: How to Avoid Confusing Customers and Increase Sales"

[Akiba]

Hi All!

I'm not confused with how to use them, but customers are in general confused when they see them. A lot of the time they'll see the $4.25 shipping on the sales form and think that's the shipping price, when it's actually the price-based rate on the back for individual orders. I'm quick to tell them what the actual price is, but I always get those looks like...oh...well, let me just take one item off my order.

I thought about not sending order forms with catalogs for prospecting, but I never got a response. I found that when people received an order form, they were more inclined to buy.

So my question is: is there an order form I can use that has s&h blank or no reference to a host? I use P3 anyway, so does it really matter what I use so long as it has the notices on back? Just wondering.

Thanks!

 

[DebbieJ]

Use the OOF you can print from P3 and just white out the $4.25.Or, you can search the files here. I know ChefAnn has one that she uses that is not month specific that you can probably edit.

 

[Sheila]

I'm overseas and local customs laws prohibit us from doing the "ship to host" option. I just mark out that line on the order forms & highlight the other shipping option then write "see back" in the top of the 2nd shipping block.

 

[PamperedK]

Why do you only want to use the direct shipping?

 

[Akiba]

Why do you only want to use the direct shipping?

These are individual orders, not orders associated with a show.

 

[PamperedK]

These are individual orders, not orders associated with a show.

Oh sorry I must have missed that.

I don't charge shipping on individual orders as long as people pick it up from me. If they want it delivered to their house, then I just tell them it's the higher price.

Do you have a website? When I send catalogs to people, I just put a note to order online or email me their order if they want to save on shipping. I never receive outside order forms from anyone.