Quick Question: Submitting a Show and Changing Cookware Selection - What to Do?

[quiverfull7]

I just submitted a show.. the host chose what cookware she wanted... said it was final... I submitted the show and 10 minutes later she called and wants to switch. Is there ANY chance HO will let me switch it... what email address do I use to try and alert someone immediately? And if I cannot change it on the order, would I be able to do an adjustment as soon as it arrived and she would be able to pay the difference and get the set that she really wants?
From now on I am waiting 1 hour from when a host makes their decision until I submit... just in case ... sigh

 

[quiverfull7]

Okay... I found the solution center email address so that is resolved... what do you all think about the possibilities of getting this changed?

 

[chef_kimmo]

From what I have found you have a slim chance of getting it changed. I hope I am wrong.

Good Luck

 

[cmdtrgd]

You can do the adjustment or have her do a quick catalog show so she would end up with more cookware!

 

[quiverfull7]

She's willing to do the adjustment and wait for the switch ... as long as we do it right away they will pay the shipping right?

 

[Carissidy]

I also thought I had heard that once it's submitted no changes can be made to the order... I too hope I am wrong

 

[finley1991]

You can't make any changes to the show once it has been submitted. If she's willing to wait, let her know that that will be the case. When the cookware arrives, call HO and tell them you want to EXCHANGE it for the other set. They may or may not send out a call tag...not sure for exchanges but you'll send it back and they will exchange it. It might take up to 30 days though so give your host the heads up.

Good luck... I think that's happened to all of us. I usually try to wait 24 hours to submit if that's possible. But it's something that never occurs to us until it happens!!!!

 

[quiverfull7]

Thanks everyone... I'll try and keep you posted if by some miracle they change it... otherwise we'll just wait for the delivery!