Problems With Adjustable Tiered Tower

[Becca115]

Has anyone else had problems with the Adjustable Tiered Tower?

I have a customer who had problems getting the large plate to fit. The screw wouldn't fit through the hole in the plate. PC sent a new one. Now the new one has a problem with the middle plate. She even tried to mix the pieces from the 2 sets, but nothing works. She says it's like fitting a square peg in a round hole. Now, of course, she wants a refund. Anyone have this issue?

 

[lt1jane]

I had that problem too, but my replacement worked, I too, mixed and matched before I sent the original back. In the end, mine now works...:chef:

 

[raebates]

Sounds like a defect to me.

 

[Teresa Lynn]

yep one host of mine took 3 tries to get one to fit

 

[angmillar]

Yep, just did a refund request for a customer yesterday.

 

[Becca115]

It just seems weird to get 2 defects in a row! Luckily, the customer has a great attitude (she's a friend of my sister). We've nicknamed it the Adjustable Tower of Terror. Thanks for the replies! I feel better, I guess, to know it's just not "my luck".