P3 Warnings: Don't Cross-Contaminate Your Guest Specials!

Click For Summary
SUMMARY

The discussion centers on the P3 system's handling of guest specials, specifically regarding the lack of warnings when attempting to order items from a different month's special. A user experienced a situation where they added a Pumpkin dish to an August show, which subsequently went on hold due to a mismatch in the special's month. Historically, users recall receiving warnings or error messages for such actions, indicating a potential change in the system's functionality. The user suggests contacting tech support to clarify whether this is a bug in the program.

PREREQUISITES
  • Familiarity with the P3 ordering system
  • Understanding of guest specials and their monthly limitations
  • Basic knowledge of how to submit and manage shows within the P3 platform
  • Experience with tech support communication for software issues
NEXT STEPS
  • Investigate the current functionality of P3 regarding guest specials and error handling
  • Review any recent updates or changes to the P3 system that may affect ordering
  • Learn about best practices for managing cross-month orders in P3
  • Contact P3 tech support to report issues and seek clarification on system behavior
USEFUL FOR

This discussion is beneficial for P3 users, order managers, and anyone involved in submitting shows who needs to understand the implications of guest special ordering and potential system bugs.

esavvymom
esavvymom
Staff member
Messages
7,881
Am I just crazy, but didn't P3 used to give you an error or warning or have the dollar amount $0 if you were trying to order the wrong month's special? It's been so long since I've had 'carry-over' shows/orders, I can't remember.

I had an August show that I just submitted. The show was about $5 away from qualifying as a show, so I looked at my MIL's order and was adding a $5 item to it....so I searched for the items and sorted them by price. The Pumpkin dish was in the list, so I thought "Great! I'll get her that for a little gift for her large order", etc etc. It let me add it now problem. I submitted the show, no flags. But the show obviously went on hold. OOPS! Didn't even dawn on me! I could have sworn that in the past, you wouldn't see the price or you'd get a warning symbol or something.

So just be careful about "cross-contaminating" your guest specials. :)
 
Yes, I would get a red dot and a message that the item was not available if the month of the show didn't match the month of the special.
 
I wonder if this happened because the show was submitted in Sept.? I would definitely call or email tech support and tell them what happened and ask if it's a bug in the program. They need to check that so it doesn't happen again.
 

Frequently Asked Questions

What does "P3 Warnings: Don't Cross-Contaminate Your Guest Specials!" mean?

This warning emphasizes the importance of keeping different guest specials separate to avoid confusion and ensure that each guest receives the correct promotional offer. Cross-contamination can lead to dissatisfaction and potential loss of sales.

How can I avoid cross-contaminating guest specials?

To avoid cross-contamination, clearly communicate the details of each guest special to your customers. Use separate marketing materials for each special and ensure that your orders are organized by guest to prevent mixing up the offers.

What are the consequences of cross-contaminating guest specials?

Cross-contaminating guest specials can lead to customer dissatisfaction, confusion about pricing, and potential loss of trust in your business. It may also result in financial losses if guests do not receive the correct discounts or offers they expected.

Can I combine guest specials for a promotion?

Combining guest specials is generally not recommended, as it can lead to cross-contamination. Each special is designed to stand alone and attract different customers. If you want to create a combined offer, consult with your team or company guidelines first.

What should I do if I accidentally cross-contaminate guest specials?

If you accidentally cross-contaminate guest specials, address the issue promptly by communicating with the affected guests. Apologize for the confusion, clarify the correct offers, and consider providing a small incentive or discount to maintain goodwill.

You must log in or register to reply here.

Similar Pampered Chef Threads

After P3 Update, Guest and Host Specials Not Showing up (Mac)
  • mille
    • Business, Marketing and Customer Service
Replies
4
Views
2K
AnaCash
How Can I Update My Online Orders with Host/Guest Specials?
  • heidabear
    • Business, Marketing and Customer Service
Replies
2
Views
2K
Admin Greg
Urgent P3 Won't Acknowledge June Host Specials??
  • liljen19
    • Business, Marketing and Customer Service
Replies
17
Views
3K
mbrook73
Ordering Guest Specials Ahead...
  • JTNT8704
    • Business, Marketing and Customer Service
Replies
4
Views
1K
KellyTheChef
Can a Catalog Show Host Also Be a Guest?
  • esavvymom
    • Business, Marketing and Customer Service
Replies
5
Views
6K
byrd1956
Ordering the Hwc Guest Specials on Supply Order
  • stefani2
    • Business, Marketing and Customer Service
Replies
5
Views
1K
kcjodih
What Are the September Host & Guest Specials?
  • kkimpinski
    • Business, Marketing and Customer Service
Replies
10
Views
2K
lovenpc
Is Your Guest Special Alert Not Working When Closing Out a Show?
  • family4dinner
    • Business, Marketing and Customer Service
Replies
7
Views
2K
Sheila
Trouble Opening Host/Guest Specials on Compaq CQ61 - Can Someone Help?
  • PCSarahjm
    • Business, Marketing and Customer Service
Replies
4
Views
1K
MLinAZ
Forgot the Guest Specials...vent!
  • PChefPEI
    • Business, Marketing and Customer Service
Replies
11
Views
1K
melaniepc
Back
Top