straitfan
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straitfan said:Just curious. I submitted 2 shows about 8:00pm CST last night (Sun.) and it still isn't showing up as received when I check on CC. Are they just swamped? Anyone else have this happen?
If your order hasn't shown up within the expected timeframe, the first step is to check the status of your order online. If the status is "shipped," then your order is on its way. If the status is "pending," there may be a delay in processing your order. You can also contact our customer service team for assistance.
The delivery time for orders can vary depending on the shipping method selected at checkout and your location. However, most orders are delivered within 3-5 business days.
Yes, you can track your order by logging into your account on our website. Once your order has shipped, you will receive a tracking number that you can use to track the status of your delivery.
If your order is showing as delivered but you have not received it, first check with your neighbors or building manager in case it was delivered to the wrong address. If you still cannot locate your order, please contact our customer service team for further assistance.
Unfortunately, we are not able to expedite the delivery of orders. All orders are processed and shipped in the order they are received to ensure fairness for all customers. However, you can choose from a variety of shipping options at checkout to receive your order faster.