One of My Customers Has a Question

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Discussion Overview

The thread centers around a customer's inquiry about baking a whole chicken using Pampered Chef stoneware, specifically regarding the cooking time and temperature when using two deep dish bakers. Additionally, participants discuss the process of ordering sample products from the company.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant shares their uncertainty about the customer's question regarding using two deep dish bakers for cooking a chicken.
  • Another participant suggests that the customer might be referring to using two deep dish bakers stacked to create a covered baking environment.
  • One participant describes their personal method for cooking chicken, emphasizing a slow cooking process at 320 degrees for about 1.5 hours.
  • Another participant expresses doubt about whether two deep dish bakers would fit together for cooking a chicken.
  • One participant mentions that cooking times can vary based on the size of the chicken and suggests checking package directions for guidance.
  • Another participant thanks others for their input and notes the timing for ordering additional products.

Areas of Agreement / Disagreement

Views differ on the feasibility of using two deep dish bakers for cooking a chicken, and no clear consensus emerges regarding the original question about cooking time and temperature.

Contextual Notes

Participants share personal experiences and methods related to cooking chicken, as well as insights on ordering products, reflecting their individual practices and understanding of the company's offerings.

Who May Find This Useful

Consultants interested in cooking techniques using stoneware and those seeking information on product ordering processes may find this discussion relevant.

raebates
Staff member
Messages
18,217
I got an email including the following question:

If I bake a whole chicken in the stoneware deep dish baker and I have another one to put on top of it to cover--what is the temp and how long do I bake it? I've always wanted to do that but I don't know how to do it.


I don't know the answer. Do you?


OT: While I'm at it, I have a question. I've always ordered the sample packets. This time I'd like to order only a few of the items I didn't earn. I think there's a way to order them in February. Am I right? If so, how can I go about that?

TIA!!
 
Rae, you can only order samples in the packages as determined by HO (well, and the few open stock pieces). The only other way would be if some of the items were guest special in March or April, then you could get them the month ahead, but, alas, those specials are current items.Regarding the chicken, I don't understand what your customer means by "I have another one to put on top to cover." But a whole chicken should roast in the oven for the same time as in a non-stone pan.
 
I think she means if the host has 2 deep dish bakers instead of a deep covered baker and put them on top of each other to create a covered baker, how long would it take. I don't know the answer though!
 
Here's what I do with my chickens when I cook them, but I do it slow because you get the best flavor and the most tender chicken. First, put it breast side down. Second, put it on the lowest rack of your oven and I cook it at 320 for about 1 1/2 hours or until the thickest part reaches 160 degrees. Let it rest for 10-15 minutes before cutting into it. It'll be fall of the bone delish and juicy!! I do this mostly in my fluted stone and I've got a fab recipe that I posted on my website for all of my guests to enjoy. (If you care to look at it my site is /andreacooper
 
Would a whole chicken fit in a DDB with another DDB over top? The old bowl would work, but I can't picture two DDB's working.
 
She probably has the old baking bowl, which fits on the DDB. It functions like the current Deep Covered Baker.You know, chickens are so different based on size and if they are totally thawed or not, so I would tell her to go by the package directions (when I buy whole fryers there are usually cooking guidelines somewhere on the packaging) and start checking the temp about 1/2 hr before it's supposed to be done. She needs a Pocket Thermometer! :)
 
  • Thread starter
  • #7
Thanks for all info! I'll share the chicken tips with my customer.Guess I'll have to wait until March 1 to order the extra new products I want. Bummer. Not worth buying more products than I need, though.
 

Frequently Asked Questions

What should I do if one of my customers has a question about a product?

If a customer has a question about a product, the first step is to listen carefully to their inquiry. Then, try to provide them with accurate information based on your knowledge. If you're unsure, it's perfectly acceptable to let them know you will find the answer and follow up with them. You can also refer to the Pampered Chef website or your product guide for detailed information.

How can I find the answer to a customer's question if I'm not sure?

If you're uncertain about the answer to a customer's question, you can consult the Pampered Chef website, product manuals, or your training materials. Additionally, reaching out to your upline or fellow consultants can be a great way to get the information you need. It's important to ensure that you provide accurate and helpful responses.

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